APA(7版)引用形式

Johnston, R., & Shulver, M. C. (2018). Service Operations Management: Improving Service Delivery (4th ed.). Pearson.

Chicagoスタイル(17版)引用形式

Johnston, Robert, , Michael Clark Shulver. Service Operations Management: Improving Service Delivery. 4th ed. India: Pearson, 2018.

MLA(9版)引用形式

Johnston, Robert, , Michael Clark Shulver. Service Operations Management: Improving Service Delivery. 4th ed. Pearson, 2018.

警告: この引用は必ずしも正確ではありません.