Service Operations Management : Improving Service Delivery

The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers

-д хадгалсан:
Номзүйн дэлгэрэнгүй
Үндсэн зохиолч: Johnston, Robert
Бусад зохиолчид: Shulver, Michael Clark, Graham
Формат: Ном
Хэл сонгох:англи
Хэвлэсэн: India Pearson 2018
Хэвлэл:4th ed.
Нөхцлүүд:
Шошгууд: Шошго нэмэх
Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!
Тодорхойлолт
Тойм:The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers
Биет тодорхойлолт:xxii,462p
ISBN:9789386873309