Service Operations Management : Improving Service Delivery
The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers
保存先:
| 第一著者: | |
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| その他の著者: | |
| フォーマット: | 図書 |
| 言語: | 英語 |
| 出版事項: |
India
Pearson
2018
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| 版: | 4th ed. |
| 主題: | |
| タグ: |
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| 要約: | The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers |
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| 物理的記述: | xxii,462p |
| ISBN: | 9789386873309 |