Service Operations Management : Improving Service Delivery
The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers
Պահպանված է:
| Հիմնական հեղինակ: | |
|---|---|
| Այլ հեղինակներ: | |
| Ձևաչափ: | Գիրք |
| Լեզու: | անգլերեն |
| Հրապարակվել է: |
India
Pearson
2018
|
| Հրատարակություն: | 4th ed. |
| Խորագրեր: | |
| Ցուցիչներ: |
Ավելացրեք ցուցիչ
Չկան պիտակներ, Եղեք առաջինը, ով նշում է այս գրառումը!
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| 100 | |a Johnston, Robert |9 10148 | ||
| 245 | |a Service Operations Management : Improving Service Delivery | ||
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| 260 | |a India |b Pearson |c 2018 | ||
| 300 | |a xxii,462p | ||
| 520 | |a The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers | ||
| 650 | |a Management Service |a industries Management |a Gestion |9 10174 | ||
| 700 | |a Shulver, Michael |a Clark, Graham |9 10150 | ||
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