Service Operations Management : Improving Service Delivery
The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers
Spremljeno u:
| Glavni autor: | Johnston, Robert |
|---|---|
| Daljnji autori: | Shulver, Michael Clark, Graham |
| Format: | Knjiga |
| Jezik: | engleski |
| Izdano: |
India
Pearson
2018
|
| Izdanje: | 4th ed. |
| Teme: | |
| Oznake: |
Dodaj oznaku
Bez oznaka, Budi prvi tko označuje ovaj zapis!
|
Slični predmeti
-
SERVICE OPERATIONS MANAGEMENT
od: JOHNSTON ROBERT
Izdano: (2008) -
Service Operations Management: Improving Service Delivery
od: Johnston, Robert
Izdano: (2018) -
Service Management
od: Fitzsimmons, Mona J.
Izdano: (2006) -
Service Management
od: Fitzsimmons, James A.
Izdano: (2006) -
In search of excellence : lessons from America's best-run companies
od: Peters, Thomas J.
Izdano: (2015)