Service Operations Management : Improving Service Delivery
The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers
Furkejuvvon:
| Váldodahkki: | Johnston, Robert |
|---|---|
| Eará dahkkit: | Shulver, Michael Clark, Graham |
| Materiálatiipa: | Girji |
| Giella: | eaŋgalasgiella |
| Almmustuhtton: |
India
Pearson
2018
|
| Preanttus: | 4th ed. |
| Fáttát: | |
| Fáddágilkorat: |
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Geahča maid
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SERVICE OPERATIONS MANAGEMENT
Dahkki: JOHNSTON ROBERT
Almmustuhtton: (2008) -
Service Operations Management: Improving Service Delivery
Dahkki: Johnston, Robert
Almmustuhtton: (2018) -
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Dahkki: Fitzsimmons, Mona J.
Almmustuhtton: (2006) -
Service Management
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Almmustuhtton: (2006) -
In search of excellence : lessons from America's best-run companies
Dahkki: Peters, Thomas J.
Almmustuhtton: (2015)