Service Operations Management : Improving Service Delivery
The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers
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| Format: | Llibre |
| Idioma: | anglès |
| Publicat: |
India
Pearson
2018
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| Edició: | 4th ed. |
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NMIMS Hyderabad -
| Signatura: |
658 JOH |
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| Còpia | Disponible Fer una reserva |