Service Operations Management : Improving Service Delivery
The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers
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| Andre forfattere: | |
| Format: | Bog |
| Sprog: | engelsk |
| Udgivet: |
India
Pearson
2018
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| Udgivelse: | 4th ed. |
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NMIMS Hyderabad -
| Klassifikationsnummer: |
658 JOH |
|---|---|
| Kopi | Tilgængelig Reservér” |