Service Operations Management : Improving Service Delivery
The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers
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| 格式: | 图书 |
| 语言: | 英语 |
| 出版: |
India
Pearson
2018
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| 版: | 4th ed. |
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NMIMS Hyderabad -
| 索引号: |
658 JOH |
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| 复印件 | 可用 预订 |