20 TRAINING WORKSHOPS FOR CUSTOMER CARE

Ижил төстэй зүйлс

• CUSTOMER CARE
  -н: COOK SARAH
  Хэвлэсэн: (1997)
• TWENTY TRAINING WORKSHOPS CUSTOMER CARE
  -н: GILLEN TERRY
  Хэвлэсэн: (1995)
• CUSTOMER CARE : HOW TO CREATE AN EFFECTIVE CUSTOMER FOCUS
  -н: COOK SARAH
  Хэвлэсэн: (2000)
• Customer care excellence
  -н: Cook, Sara
  Хэвлэсэн: (2004)
• Training for Development
  -н: Lynton, Rolf P; Pareek, Udai
  Хэвлэсэн: (1990)