SERVICES MARKETING : INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM

Saved in:

Bibliographic Details
Main Author:	ZEITHAML VALARIE A
Format:	Book
Published:	BOSTON MCGRAW-HILL 2000
Edition:	2ND
Subjects:	,
Tags:	Add Tag No Tags, Be the first to tag this record!

NMIMS SBM -

Holdings details from NMIMS SBM -
Call Number:	658.809
Copy	Available Place a Hold