Increasing Customer Loyalty

Na minha lista:

Detalhes bibliográficos
Autor principal:	Harvard Business School
Formato:	Livro
Publicado em:	Boston Harvard Business 2011
Assuntos:	Customer Relations
Tags:	Adicionar Tag Sem tags, seja o primeiro a adicionar uma tag!

Registos relacionados

Customer Loyalty
Por: Rai, Alok Kumar
Publicado em: (2014)

Managing Customers for Profit : Strategies to Increase Profits and Build Loyalty
Por: Kumar, V
Publicado em: (2008)

Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty
Por: Kumar, V.
Publicado em: (2008)

Focusing on your Customer
Por: Harvard Bus.School Pub
Publicado em: (2011)

Making customers matter
Por: Harvard Bus.School Pub
Publicado em: (2010)

Winning with Customers
Por: Pigues D Keith
Publicado em: (2010)

Harvard Business Review On Customer Relationship Management
Por: Harvard Business School
Publicado em: (1998)

Managing Customer Relationships
Por: Peppers Don
Publicado em: (2011)

Hidden Wealth of Customers
Por: Lee Bill
Publicado em: (2012)

Ultimate CRM Handbook : Strategies and concepts for building enduring customer loyalty and profitability
Por: Freeland John G.
Publicado em: (2002)

Dealing with the Customer from Hell
Por: Belding, Shaun
Publicado em: (2005)

Customer Connections:New Strategies for Growth
Por: Wayland Robert E
Publicado em: (1997)

Loyalty 3.0 How to Revolutionize Customer and Employee Engagament With BIG DATA and GAMIFICATION
Por: Paharia, Rajat
Publicado em: (2013)

Customer Relationship Management
Por: Srivastava, Mallika
Publicado em: (2016)

The loyalty effect
Por: Reichheld, Frederick F
Publicado em: (1996)

The experience-centric organization how to win through customer experience
Por: Clatworthy, Simon
Publicado em: (2019)

Harvard Business Review on Increasing Customer Loyalty
Por: Harvard Business Review
Publicado em: (2011)

Beyond Customer Service : Keeping customers for life
Por: Gerson Richard F.
Publicado em: (1992)

Customer relationship management
Por: Peelen Ed
Publicado em: (2022)

Customer Relationship Management
Por: Baran, Roger J.
Publicado em: (2008)

Customer Relationship Management
Por: Bhasin, Jaspreet Kaur
Publicado em: (2012)

Customer Relationship Management
Por: Rai, Alok Kumar
Publicado em: (2013)

Customer Relationship Management
Por: Zikmund, William G; McLeod, Raymond Jr; Gilbert, Faye W
Publicado em: (2005)

Customer Relationship Management
Por: Buttle, Francis
Publicado em: (2004)

Customer Relationship Management
Por: Mohamed, Peeru H; Sagadevan, A
Publicado em: (2002)

Customer Relationship Management
Por: Knox, Simon
Publicado em: (2003)

Customer Relationship Management
Por: Baran, Roger J.
Publicado em: (2017)

Managing Customers As investments : the strategic value of customers in the long run
Por: Gupta Sunil
Publicado em: (2005)

Build Your Customer Strategy : a guide to creating profitable customer relationships
Por: Barner James G.
Publicado em: (2006)

Customer Relationship Management The Foundation of Contemporary Marketing Strategy
Por: Baran, Roger J And Robert j,Galka
Publicado em: (2017)

Customer Relationship Management The Foundation of Contemporary Marketing Strategy
Por: Baran, Roger J & Galka,Robert J
Publicado em: (2017)

Customer Relationship Management: Concepts and Technologies
Por: Buttle Francis
Publicado em: (2015)

Customer Experience Management
Por: Schmitt, Bernd (1957- )
Publicado em: (2003)

Customer Relationship Management: Emerging Concepts, Tools and Applications
Por: Sheth Jagdish N
Publicado em: (2014)

DNA of Customer Experience : how emotions drive value
Por: Shaw Colin
Publicado em: (2007)

Customer Relationship management
Por: Buttle, Francis
Publicado em: (2022)

Customer Relationship Management
Por: Buttle, Francis
Publicado em: (2004)

Customer Relationship Management
Por: Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh
Publicado em: (2007)

The Cult of the Customer
Por: Hyken, Shep
Publicado em: (2009)

Seven Myths of Customer Management : how to be customer-driven without being customer-led
Por: Abram John
Publicado em: (2003)