DELIVERING QUALITY SERVICE:BALANCING CUSTOMER PERCEPTIONS AND EXPECTIONS

Sábháilte in:

Sonraí bibleagrafaíochta
Príomhchruthaitheoir:	ZEITHAML VALARIE A
Formáid:	LEABHAR
Foilsithe / Cruthaithe:	NEW YORK FREE PRESS 1990
Ábhair:	GENERAL MANAGEMENT
Clibeanna:	Cuir clib leis Níl clibeanna ann, Bí ar an gcéad duine le clib a chur leis an taifead seo!

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