CUSTOMER SERVICES

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Bibliografski detalji
Glavni autor:	BUCKNER LEORY M
Format:	Knjiga
Izdano:	NEW YORK MCGRAW-HILL 1978
Teme:	MARKETING MANAGEMENT
Oznake:	Dodaj oznaku Bez oznaka, Budi prvi tko označuje ovaj zapis!

Slični predmeti

Customer service secrets
od: Economy, Peter
Izdano: (2004)

Customer-driven services management
od: Balachandran, S.
Izdano: (1999)

Marketing, sales and customer service
od: Russell-Jones, Neil
Izdano: (2009)

CUSTOMER FIRST. A STRATEGY FOR QUALITY SERVICE
od: WALKER DENIS
Izdano: (1994)

Customer driven services management
od: Balachandran,S
Izdano: (2004)

MANAGING CUSTOMER VALUE:CREATING QUALITY & SERVICE THAT CUSTOMER CAN SEE
od: GALE BRADLEY T
Izdano: (1994)

CREATING CUSTOMERS
od: BANGS DAVID H
Izdano: (1993)

SEEKING CUSTOMERS
od: SHAPIRO BENSON P
Izdano: (1993)

Service management and marketing : customer management in service competition
od: Gronroos, C
Izdano: (2007)

Services Marketing
od: Apte Govind
Izdano: (2014)

SERVICES MARKETING
od: JHA S M
Izdano: (1994)

Researching Customer Satisfaction and Loyalty
od: Szwarc, Paul
Izdano: (2006)

Services Marketing
od: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Izdano: (2011)

Services Marketing
od: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Izdano: (2013)

Services Marketing
od: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Izdano: (2013)

Services Marketing
od: Nargundkar, Rajendra
Izdano: (2006)

Services Marketing
od: Lovelock, Christopher; Wirtz, Jochen; Chatterjee, Jayanth
Izdano: (2011)

Services Marketing
od: Lovelock, Christopher; Wirtz, Jochen; Chatterjee, Jayanth
Izdano: (2011)

Services Marketing
od: Zeithaml, Valarie A; Bitner, Mary Jo
Izdano: (2003)

Services Marketing
od: Zeithaml, Valarie A
Izdano: (2006)

Services Marketing
od: Apte, Govind
Izdano: (2004)

Customer Centricity
od: Fader Peter
Izdano: (2012)

KEEPING CUSTOMERS
od: SVIOKLA JOHN J
Izdano: (1993)

Services marketing : integrating customer focus across the firm
od: Zeithaml, Valarie A
Izdano: (2018)

Services marketing : integrating customer focus across the firm
od: Zeithaml, Valarie A.
Izdano: (2007)

Services Marketing
od: Verma Harsh V.
Izdano: (2012)

Services Marketing
od: Zeithaml Valari A
Izdano: (2011)

Services Marketing
od: Zeithaml Valari
Izdano: (2008)

MARKETING OF SERVICES
od: COWELL DONALD
Izdano: (1984)

Services
od: Jauhari Vinnie
Izdano: (2010)

Meeting Customer Needs
od: Smith, Ian
Izdano: (2003)

EXCISE & CUSTOMS CASE REFERENCER
od: JAIN RAJ K
Izdano: (1993)

The customer-centered enterprise
od: Thompson, Harvey
Izdano: (2003)

Measuring customer satisfaction
od: Gerson, Richard
Izdano: (2004)

Customer care excellence
od: Cook, Sara
Izdano: (2004)

Services Marketing
od: Lovelock, Christopher
Izdano: (2006)

CUSTOMS TARIFF OF INDIA 1994-95
od: JAIN RAJ K
Izdano: (1994)

Managing Customers as Investments
od: Gupta, Sunil
Izdano: (2005)

Return on Customer
od: Peppers. Don ; Rogers, Martha
Izdano: (2005)

BRINGING INNOVATION TO MARKET HOW TO BREAK CORPORATE AND CUSTOMERS BARRIERS
od: SHETH JAGDISH N
Izdano: (1987)