MARC
| LEADER | 00000nam a2200000Ia 4500 | ||
|---|---|---|---|
| 100 | |a RAGHAVACHARI M. [ED.] | ||
| 250 | |||
| 020 | |a 0333934091 | ||
| 650 | |a , | ||
| 942 | |c BK | ||
| 245 | |a DELIVERING SERVICE QUALITY : MANAGERIAL CHALLENGES FOR THE 21ST CENTURY | ||
| 260 | |c 2000 |b MACMILLAN |a DELHI | ||
| 082 | |a 338.4 | ||
| 300 | |a 651 | ||
| 999 | |c 253861 |d 253861 | ||
| 952 | |0 0 |1 0 |4 0 |6 338_400000000000000 |7 0 |9 344118 |a 00004532 |b 00004532 |d 2008-03-06 |l 0 |o 338.4 |p 045329 |r 2017-09-07 |v 0.00 |w 2017-09-07 |y BK | ||