MEASURING CUSTOMER SATISFACTION: DEVELOPMENT AND USE OF QUESTIONNAIRS

Gorde:

Xehetasun bibliografikoak
Egile nagusia:	HAYES BOB E
Formatua:	Liburua
Argitaratua:	USA ASQ QUALITY PRESS 1992
Gaiak:
Etiketak:	Etiketa erantsi Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!

Antzeko izenburuak

MEASURING CUSTOMER SATISFACTION
nork: GERSON RICHARD F
Argitaratua: (1993)

Measuring customer satisfaction
nork: Gerson, R
Argitaratua: (2004)

Measuring customer satisfaction
nork: Gerson, Richard
Argitaratua: (2004)

Measuring and Managing Customer Satisfaction
nork: Kessier, sheila
Argitaratua: (1996)

Customer satisfaction
nork: Scott, D
Argitaratua: (2005)

IMPROVING YOUR MEASUREMENT OF CUSTOMER SATISFACTION
nork: VAVRA TERRY G
Argitaratua: (1997)

HANDBOOK FOR MEASURING CUSTOMER SATISFACTION AND LOYALTY
nork: HILL NIGEL
Argitaratua: (2003)

QUESTIONNAIRE DESIGN
nork: BRACE IAN
Argitaratua: (2005)

Questionnaire Design
nork: Brace, I
Argitaratua: (2004)

Questionnaire Design
nork: Brace, Ian & Bolton, Kate
Argitaratua: (2022)

Questionnaire Design
nork: Brace, Ian & Bolton, Kate
Argitaratua: (2022)

GST Questionnaire
nork: Bhattad, Vishal
Argitaratua: (2025)

MEASURING AND MANAGING CUSTOMER SATISFACTION GOING FOR THE GOLD
nork: KESSLER SHEILA
Argitaratua: (1996)

COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES
nork: COOK SARAH
Argitaratua: (2010)

COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES
nork: COOK SARAH
Argitaratua: (2002)

CUSTOMER SATISFACTION AUDIT
nork: BLUESTEIN ABRAM I
Argitaratua: (2003)

CUSTOMER SATISFACTION AUDIT
nork: BLUESTEIN ABRAM I
Argitaratua: (2003)

CUSTOMER SATISFACTION IS WORTHLESS
nork: GILOMER JEFFREY
Argitaratua: (1998)

Tips for Customer Satisfaction
nork: Sarkar Debashis
Argitaratua: (1997)

Customer satisfaction delight
nork: Dastoor, B.
Argitaratua: (2008)

Classification and questionnaires in pharmacology
nork: Sakarkar, Dinesh M.
Argitaratua: (2018)

Questionnaire design with CD
nork: Brace, I
Argitaratua: (2005)

Write a questionnaire
nork: Kara, H
Argitaratua: (2019)

USING QUESTIONNAIRES AND SURVEYS TO BOOST YOUR BUSINESS
nork: EVANS NICK
Argitaratua: (1995)

Researching Customer Satisfaction and Loyalty
nork: Szwarc, Paul
Argitaratua: (2006)

CUSTOMER IS KEY GAINING ::::SATISFACTION
nork: LELE MILIND M
Argitaratua: (1987)

CUSTOMER SATISFACTION RESEARCH MANAGEMENT
nork: ALLEN DEREK R
Argitaratua: (2005)

Airline customer satisfaction variable
nork: Desai Praveen A

Researching customer satisfaction and loyalty
nork: Szware, P
Argitaratua: (2006)

Handbook for managing customer satisfaction
nork: Cartwright, R.
Argitaratua: (2001)

Customer satisfaction research management
nork: Allen, D
Argitaratua: (2005)

The handbook for managing customer satisfaction
nork: Cartwright, Roger
Argitaratua: (2001)

The handbook for managing customer satisfaction
nork: Cartwright, Roger
Argitaratua: (2001)

Customer Satisfaction Research -Management
nork: Allen, Derek R.
Argitaratua: (2005)

CREATING CUSTOMER SATISFACTION EXCELLANCE
nork: MODY SURESH M. [A]

CREATING CUSTOMER SATISFACTION EXCELLENCE
nork: MODY SURESH
Argitaratua: (1997)

QUALITY FROM CUSTOMER NEEDS TO CUSTOMER SATISFACTION
nork: BERGMAN BO; KLEFSJO BENGT
Argitaratua: (2006)

How to master personality questionnaires
nork: Parkinson, Mark
Argitaratua: (2003)

How to master personality questionnaires
nork: Parkinson, Mark
Argitaratua: (2003)

IMPROVING CUSTOMER SATISFACTION, LOYALTY AND PROFIT
nork: JOHNSON M D
Argitaratua: (2000)