Organisational Schizophrenia

Veure altres versions (1)

Guardat en:

Dades bibliogràfiques
Autor principal:	Gureja, Gopal K
Format:	Llibre
Publicat:	New Delhi Tata McGraw-Hill 2013
Matèries:	Organisational Schizophrenia,Impact on Customer Service Quality,Customer services
Etiquetes:	Afegir etiqueta Sense etiquetes, Sigues el primer a etiquetar aquest registre!

Ítems similars

Organisational Schizophrenia
per: Gureja, Gopal K
Publicat: (2013)

Managing Knock Your Socks off Service
per: Bell, Chip R
Publicat: (2007)

Do You Want To Keep Your Customers Forever
per: Pine BJ II
Publicat: (2009)

COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES
per: COOK SARAH
Publicat: (2010)

Do You Want to Keep Your Customers Forever?
per: Pine B Joseph
Publicat: (2009)

Customer Loyalty
per: Rai, Alok Kumar
Publicat: (2014)

The Cult of the Customer
per: Hyken, Shep
Publicat: (2009)

Tough Customers : Customer Service Rep's Survival Guide Series
per: Dee David
Publicat: (1994)

Managing Knock Your Socks off Service
per: Bella Chip R.
Publicat: (2007)

Customers for Life : how to turn that one-time buyer into a lifetime customer
per: Sewell Carl
Publicat: (1990)

Anytime, Anywhere : How the Best Bricks-and-Clicks Businesses deliver seamless service to their customers
per: Spector Robert
Publicat: (2002)

Customers for Life : How to Turn that One-time Buyer into a Lifetime Customer
per: Sewell, Carl
Publicat: (2002)

Successful Service Operations Management
per: Metters, Richard (Et.al)
Publicat: (2006)

RAVING FANS: REVOLUTIONARY APPROACH TO CUSTOMER SERVICE
per: BLANCHARD KEN
Publicat: (2007)

Services Marketing
per: Zeithaml, Valarie A.
Publicat: (2013)

The Disney Way
per: Capodagli, Bill
Publicat: (2007)

Service Marketing
per: Lovelock, Christopher
Publicat: (2011)

Service Management and Marketing
per: Gronroos, Christian
Publicat: (2007)

Sewell, Carl
per: SEW
Publicat: (2002)

HandBook of Services Marketing and Management
per: Swartz, Teresa A
Publicat: (2000)

Services Marketing
per: Rao, K. Ram Mohan
Publicat: (2011)

Flip the Funnel
per: Jaffe, Joseph
Publicat: (2010)

Uplifting Service
per: Kaufman, Ron
Publicat: (2012)

Customer Relationship Management
per: Buttle, Francis
Publicat: (2004)

Customer Relationship Management
per: Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh
Publicat: (2007)

Services Marketing
per: Zeithaml, Valarie A
Publicat: (2006)

The professional service firm 50
per: Peters, Tom
Publicat: (1999)

The Corporate Culture Survival Guide
per: Schein, Edgar H
Publicat: (2009)

Customer Science: Behavioral insights for creating breakthrough customer experiences
per: Chernev, Alexander
Publicat: (2022)

Customer Relationship Management
per: Srivastava, Mallika
Publicat: (2016)

Custome Driven service management
per: Bhalachandran S
Publicat: (2007)

Customer - Driven Services Management .
per: Balachandram, S.
Publicat: (2004)

Customer Mania! : it's never too late to build a customer-focused company
per: Blanchard Ken
Publicat: (2004)

Creating customer delight:Customer service & relationship management
per: Prakash,Anand
Publicat: (2016)

RAVING FANS
per: BLANCHARD KEN
Publicat: (2007)

Future of Competition
per: Prahalad, C K
Publicat: (2004)

Future of Competition
per: Prahalad C K
Publicat: (2004)

Marketing Briefs - A Revision and Study Guide
per: Dibb, Sally
Publicat: (2004)

Services Marketing
per: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Publicat: (2013)

Essentials of Services Marketing
per: Wirtz, Jochen
Publicat: (2023)