Organisational Schizophrenia

Afficher d'autres versions (1)

Enregistré dans:

Détails bibliographiques
Auteur principal:	Gureja, Gopal K
Format:	Livre
Publié:	New Delhi Tata McGraw-Hill 2013
Sujets:	Organisational Schizophrenia,Impact on Customer Service Quality,Customer services
Tags:	Ajouter un tag Pas de tags, Soyez le premier à ajouter un tag!

Documents similaires

Organisational Schizophrenia
par: Gureja, Gopal K
Publié: (2013)

Managing Knock Your Socks off Service
par: Bell, Chip R
Publié: (2007)

Do You Want To Keep Your Customers Forever
par: Pine BJ II
Publié: (2009)

COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES
par: COOK SARAH
Publié: (2010)

Do You Want to Keep Your Customers Forever?
par: Pine B Joseph
Publié: (2009)

Customer Loyalty
par: Rai, Alok Kumar
Publié: (2014)

The Cult of the Customer
par: Hyken, Shep
Publié: (2009)

Tough Customers : Customer Service Rep's Survival Guide Series
par: Dee David
Publié: (1994)

Managing Knock Your Socks off Service
par: Bella Chip R.
Publié: (2007)

Customers for Life : how to turn that one-time buyer into a lifetime customer
par: Sewell Carl
Publié: (1990)

Anytime, Anywhere : How the Best Bricks-and-Clicks Businesses deliver seamless service to their customers
par: Spector Robert
Publié: (2002)

Customers for Life : How to Turn that One-time Buyer into a Lifetime Customer
par: Sewell, Carl
Publié: (2002)

Successful Service Operations Management
par: Metters, Richard (Et.al)
Publié: (2006)

RAVING FANS: REVOLUTIONARY APPROACH TO CUSTOMER SERVICE
par: BLANCHARD KEN
Publié: (2007)

Services Marketing
par: Zeithaml, Valarie A.
Publié: (2013)

The Disney Way
par: Capodagli, Bill
Publié: (2007)

Service Marketing
par: Lovelock, Christopher
Publié: (2011)

Service Management and Marketing
par: Gronroos, Christian
Publié: (2007)

Sewell, Carl
par: SEW
Publié: (2002)

HandBook of Services Marketing and Management
par: Swartz, Teresa A
Publié: (2000)

Services Marketing
par: Rao, K. Ram Mohan
Publié: (2011)

Flip the Funnel
par: Jaffe, Joseph
Publié: (2010)

Uplifting Service
par: Kaufman, Ron
Publié: (2012)

Customer Relationship Management
par: Buttle, Francis
Publié: (2004)

Customer Relationship Management
par: Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh
Publié: (2007)

Services Marketing
par: Zeithaml, Valarie A
Publié: (2006)

The professional service firm 50
par: Peters, Tom
Publié: (1999)

The Corporate Culture Survival Guide
par: Schein, Edgar H
Publié: (2009)

Customer Science: Behavioral insights for creating breakthrough customer experiences
par: Chernev, Alexander
Publié: (2022)

Customer Relationship Management
par: Srivastava, Mallika
Publié: (2016)

Custome Driven service management
par: Bhalachandran S
Publié: (2007)

Customer - Driven Services Management .
par: Balachandram, S.
Publié: (2004)

Customer Mania! : it's never too late to build a customer-focused company
par: Blanchard Ken
Publié: (2004)

Creating customer delight:Customer service & relationship management
par: Prakash,Anand
Publié: (2016)

RAVING FANS
par: BLANCHARD KEN
Publié: (2007)

Future of Competition
par: Prahalad, C K
Publié: (2004)

Future of Competition
par: Prahalad C K
Publié: (2004)

Marketing Briefs - A Revision and Study Guide
par: Dibb, Sally
Publié: (2004)

Services Marketing
par: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Publié: (2013)

Essentials of Services Marketing
par: Wirtz, Jochen
Publié: (2023)