Organisational Schizophrenia

Pokaži ostale verzije (1)

Spremljeno u:

Bibliografski detalji
Glavni autor:	Gureja, Gopal K
Format:	Knjiga
Izdano:	New Delhi Tata McGraw-Hill 2013
Teme:	Organisational Schizophrenia,Impact on Customer Service Quality,Customer services
Oznake:	Dodaj oznaku Bez oznaka, Budi prvi tko označuje ovaj zapis!

Slični predmeti

Organisational Schizophrenia
od: Gureja, Gopal K
Izdano: (2013)

Managing Knock Your Socks off Service
od: Bell, Chip R
Izdano: (2007)

Do You Want To Keep Your Customers Forever
od: Pine BJ II
Izdano: (2009)

COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES
od: COOK SARAH
Izdano: (2010)

Do You Want to Keep Your Customers Forever?
od: Pine B Joseph
Izdano: (2009)

Customer Loyalty
od: Rai, Alok Kumar
Izdano: (2014)

The Cult of the Customer
od: Hyken, Shep
Izdano: (2009)

Tough Customers : Customer Service Rep's Survival Guide Series
od: Dee David
Izdano: (1994)

Managing Knock Your Socks off Service
od: Bella Chip R.
Izdano: (2007)

Customers for Life : how to turn that one-time buyer into a lifetime customer
od: Sewell Carl
Izdano: (1990)

Anytime, Anywhere : How the Best Bricks-and-Clicks Businesses deliver seamless service to their customers
od: Spector Robert
Izdano: (2002)

Customers for Life : How to Turn that One-time Buyer into a Lifetime Customer
od: Sewell, Carl
Izdano: (2002)

Successful Service Operations Management
od: Metters, Richard (Et.al)
Izdano: (2006)

RAVING FANS: REVOLUTIONARY APPROACH TO CUSTOMER SERVICE
od: BLANCHARD KEN
Izdano: (2007)

Services Marketing
od: Zeithaml, Valarie A.
Izdano: (2013)

The Disney Way
od: Capodagli, Bill
Izdano: (2007)

Service Marketing
od: Lovelock, Christopher
Izdano: (2011)

Service Management and Marketing
od: Gronroos, Christian
Izdano: (2007)

Sewell, Carl
od: SEW
Izdano: (2002)

HandBook of Services Marketing and Management
od: Swartz, Teresa A
Izdano: (2000)

Services Marketing
od: Rao, K. Ram Mohan
Izdano: (2011)

Flip the Funnel
od: Jaffe, Joseph
Izdano: (2010)

Uplifting Service
od: Kaufman, Ron
Izdano: (2012)

Customer Relationship Management
od: Buttle, Francis
Izdano: (2004)

Customer Relationship Management
od: Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh
Izdano: (2007)

Services Marketing
od: Zeithaml, Valarie A
Izdano: (2006)

The professional service firm 50
od: Peters, Tom
Izdano: (1999)

The Corporate Culture Survival Guide
od: Schein, Edgar H
Izdano: (2009)

Customer Science: Behavioral insights for creating breakthrough customer experiences
od: Chernev, Alexander
Izdano: (2022)

Customer Relationship Management
od: Srivastava, Mallika
Izdano: (2016)

Custome Driven service management
od: Bhalachandran S
Izdano: (2007)

Customer - Driven Services Management .
od: Balachandram, S.
Izdano: (2004)

Customer Mania! : it's never too late to build a customer-focused company
od: Blanchard Ken
Izdano: (2004)

Creating customer delight:Customer service & relationship management
od: Prakash,Anand
Izdano: (2016)

RAVING FANS
od: BLANCHARD KEN
Izdano: (2007)

Future of Competition
od: Prahalad, C K
Izdano: (2004)

Future of Competition
od: Prahalad C K
Izdano: (2004)

Marketing Briefs - A Revision and Study Guide
od: Dibb, Sally
Izdano: (2004)

Services Marketing
od: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Izdano: (2013)

Essentials of Services Marketing
od: Wirtz, Jochen
Izdano: (2023)