Customer Experience Management

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Bibliographic Details
Main Author:	Schmitt, Bernd (1957- )
Format:	Book
Language:	English
Published:	New Jersey Wiley 2003
Subjects:	Relationship marketing; Customer relations; Customer relations > Management
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NMIMS Bengaluru -

Holdings details from NMIMS Bengaluru -
Call Number:	658.812 SCH
Copy	Available Place a Hold Notes: Includes index