Why CRM Doesn't Work : How to Win by Letting Customers Manage the Relationship

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Bibliographic Details
Main Author: Newell, Frederick
Format: Book
Language:English
Published: Cogan Page Princeton 2008
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NMIMS Bengaluru -

Holdings details from NMIMS Bengaluru -
Call Number: 658.812 NEW
Copy Available Place a Hold
Notes:
  • Includes index
Copy Available Place a Hold
Notes:
  • Includes index