Why CRM Doesn't Work : How to Win by Letting Customers Manage the Relationship
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Formato: | Libro |
Lenguaje: | inglés |
Publicado: |
Cogan Page
Princeton
2008
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245 | |a Why CRM Doesn't Work : How to Win by Letting Customers Manage the Relationship | ||
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650 | |a Customer relationship management |9 29548 | ||
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