Why CRM Doesn't Work : How to Win by Letting Customers Manage the Relationship

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Bibliografske podrobnosti
Glavni avtor:	Newell, Frederick
Format:	Knjiga
Jezik:	angleščina
Izdano:	Cogan Page Princeton 2008
Teme:	Customer relationship management
Oznake:	Označite Brez oznak, prvi označite!

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