Designing Experiences
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
New York
Columbia University Press
2019
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MARC
LEADER | 00000nam a22000007a 4500 | ||
---|---|---|---|
008 | 201102b xxu||||| |||| 00| 0 eng d | ||
999 | |c 402316 |d 402316 | ||
020 | |a 9780231191685 | ||
082 | |a 658.5038 |b ROS | ||
100 | |a Rossman, J. Robert |9 34636 | ||
245 | |a Designing Experiences | ||
260 | |a New York |b Columbia University Press |c 2019 | ||
300 | |a xvi+205p, 24cm | ||
650 | |a Customer relations; Customer services; Experience; Target marketing |9 34637 | ||
700 | |a Duerden, Mathew D; |9 34638 | ||
952 | |0 0 |1 0 |2 ddc |4 0 |6 658_503800000000000_ROS |7 0 |9 462511 |a 50008177 |b 50008177 |d 2020-11-02 |e BBI |g 2364.00 |l 1 |o 658.5038 ROS |p M4590 |r 2021-08-04 |s 2021-03-23 |w 2020-11-02 |y RB |z Includes bibliographical references and index. |