Anytime, Anywhere : How the Best Bricks-and-Clicks Businesses deliver seamless service to their customers

Donated Books

में बचाया:

ग्रंथसूची विवरण
मुख्य लेखक:	Spector Robert
स्वरूप:	पुस्तक
भाषा:	अंग्रेज़ी
प्रकाशित:	USA Perseus Publishing 2002
विषय:	Customer services
टैग:	टैग जोड़ें कोई टैग नहीं, इस रिकॉर्ड को टैग करने वाले पहले व्यक्ति बनें!

समान संसाधन

Tough Customers : Customer Service Rep's Survival Guide Series
द्वारा: Dee David
प्रकाशित: (1994)

Customers for Life : How to Turn that One-time Buyer into a Lifetime Customer
द्वारा: Sewell, Carl
प्रकाशित: (2002)

Managing Knock Your Socks off Service
द्वारा: Bella Chip R.
प्रकाशित: (2007)

Sewell, Carl
द्वारा: SEW
प्रकाशित: (2002)

COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES
द्वारा: COOK SARAH
प्रकाशित: (2010)

CLICKS, BRICKS AND BRANDS
द्वारा: LINDSTROM MARTIN
प्रकाशित: (2001)

RAVING FANS: REVOLUTIONARY APPROACH TO CUSTOMER SERVICE
द्वारा: BLANCHARD KEN
प्रकाशित: (2007)

Customers for Life : how to turn that one-time buyer into a lifetime customer
द्वारा: Sewell Carl
प्रकाशित: (1990)

Do You Want To Keep Your Customers Forever
द्वारा: Pine BJ II
प्रकाशित: (2009)

Do You Want to Keep Your Customers Forever?
द्वारा: Pine B Joseph
प्रकाशित: (2009)

Custome Driven service management
द्वारा: Bhalachandran S
प्रकाशित: (2007)

Customer - Driven Services Management .
द्वारा: Balachandram, S.
प्रकाशित: (2004)

Managing Knock Your Socks off Service
द्वारा: Bell, Chip R
प्रकाशित: (2007)

Customer Loyalty
द्वारा: Rai, Alok Kumar
प्रकाशित: (2014)

Creating customer delight:Customer service & relationship management
द्वारा: Prakash,Anand
प्रकाशित: (2016)

The Cult of the Customer
द्वारा: Hyken, Shep
प्रकाशित: (2009)

CUSTOMER SERVICE TRAINING
द्वारा: KAMIN MAXINE
प्रकाशित: (2006)

TOTAL ACCESS: GIVING CUSTOMERS WHAT THEY WANT IN AN ANYTIME, ANYWHERE WORLD
द्वारा: MCKENNA REGIS
प्रकाशित: (2002)

Service Marketing
द्वारा: Lovelock, Christopher
प्रकाशित: (2011)

Services Marketing
द्वारा: Zeithaml, Valarie A.
प्रकाशित: (2013)

Successful Service Operations Management
द्वारा: Metters, Richard (Et.al)
प्रकाशित: (2006)

Service Management and Marketing
द्वारा: Gronroos, Christian
प्रकाशित: (2007)

Customer Relationship Management
द्वारा: Buttle, Francis
प्रकाशित: (2004)

Customer Relationship Management
द्वारा: Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh
प्रकाशित: (2007)

Service Marketing: Integrating Customer Focus Across the Firm
द्वारा: Zeirhaml, Valarie A.
प्रकाशित: (2019)

Customer Relationship Management
द्वारा: Srivastava, Mallika
प्रकाशित: (2016)

Every idea is a good idea:be creative anytime, anywhere
द्वारा: Sturges, Tom
प्रकाशित: (2014)

Uplifting Service
द्वारा: Kaufman, Ron
प्रकाशित: (2012)

Customer Science: Behavioral insights for creating breakthrough customer experiences
द्वारा: Chernev, Alexander
प्रकाशित: (2022)

Services Marketing
द्वारा: Zeithaml, Valarie A
प्रकाशित: (2006)

Services Marketing
द्वारा: Rao, K. Ram Mohan
प्रकाशित: (2011)

HandBook of Services Marketing and Management
द्वारा: Swartz, Teresa A
प्रकाशित: (2000)

Customer Mania! : it's never too late to build a customer-focused company
द्वारा: Blanchard Ken
प्रकाशित: (2004)

Services Marketing: Integrating Customer Focus Across the Firm
द्वारा: Zeithaml, Valarie A.
प्रकाशित: (2012)

The professional service firm 50
द्वारा: Peters, Tom
प्रकाशित: (1999)

Service Marketing: Integrating Customer Focus Across the Firm
द्वारा: Zeirhaml, Valarie A.
प्रकाशित: (2016)

Service Marketing: Integrating Customer Focus Across the Firm
द्वारा: Zeirhaml, Valarie A.
प्रकाशित: (2019)

Services Marketing
द्वारा: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
प्रकाशित: (2013)

Meeting Customer Needs
द्वारा: Smith, Ian
प्रकाशित: (2003)

Essentials of Services Marketing
द्वारा: Wirtz, Jochen
प्रकाशित: (2023)