Effortless Experience : conquering the new battleground for customer loyalty

Donated Books

Wedi'i Gadw mewn:

Manylion Llyfryddiaeth
Prif Awdur:	Dixon Matthew
Awduron Eraill:	Toman Nick
Fformat:	Llyfr
Iaith:	Saesneg
Cyhoeddwyd:	London Porfolio / Penguin Books 2013
Pynciau:	Customer loyalty
Tagiau:	Ychwanegu Tag Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!

Eitemau Tebyg

Loyalty Rules! : how today's leaders build lasting relationships
gan: Reichheld Frederick F.
Cyhoeddwyd: (2001)

Return On Customer : creating maximum value from your scarcest resource
gan: Peppers Don
Cyhoeddwyd: (2005)

What Customers Like About You : adding emotional value for service excellence and competitive advantage
gan: Freemantle David
Cyhoeddwyd: (1998)

Customer Loyalty
gan: Rai, Alok Kumar
Cyhoeddwyd: (2014)

The Gamification Revolution
gan: Zichermann, Gabe
Cyhoeddwyd: (2013)

Loyalty 3.0 How to Revolutionize Customer and Employee Engagament With BIG DATA and GAMIFICATION
gan: Paharia, Rajat
Cyhoeddwyd: (2013)

The Cult of the Customer
gan: Hyken, Shep
Cyhoeddwyd: (2009)

Energy Leadership
gan: Schneider, Bruce D
Cyhoeddwyd: (2008)

Analysis Of OYO Loyalty Program Using Customer relationship Management
gan: Sharma, Anoushka
Cyhoeddwyd: (2022)

Increasing Customer Loyalty
gan: Harvard Business School
Cyhoeddwyd: (2011)

Customer relationship management
gan: Mullick, N
Cyhoeddwyd: (2016)

Exit Voice and Loyalty
gan: Hirschman, Albert O
Cyhoeddwyd: (1970)

How the Way We Talk Can Change the Way We Work
gan: Kegan, Robert; Lahey, Lisa Laskow
Cyhoeddwyd: (2001)

The Organization Man
gan: Whyte, William H
Cyhoeddwyd: (2002)

Effortless Attention
gan: Bruya, Brian
Cyhoeddwyd: (2010)

Himalayan battleground
gan: Fisher, M.

Himalayan battleground
gan: Fisher, M.
Cyhoeddwyd: (1963)

Customer Experience Management
gan: Schmitt, Bernd (1957- )
Cyhoeddwyd: (2003)

Customer Science: Behavioral insights for creating breakthrough customer experiences
gan: Chernev, Alexander
Cyhoeddwyd: (2022)

The experience-centric organization how to win through customer experience
gan: Clatworthy, Simon
Cyhoeddwyd: (2019)

Managing Customers for Profit : Strategies to Increase Profits and Build Loyalty
gan: Kumar, V
Cyhoeddwyd: (2008)

Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty
gan: Kumar, V.
Cyhoeddwyd: (2008)

The loyalty effect
gan: Reichheld, Frederick F
Cyhoeddwyd: (1996)

Customer loyalty
gan: Rai, A
Cyhoeddwyd: (2014)

The Experience-Centric Organization: How to Win Through Customer Experience
gan: Clatworthy, Simon David
Cyhoeddwyd: (2022)

Ultimate CRM Handbook : Strategies and concepts for building enduring customer loyalty and profitability
gan: Freeland John G.
Cyhoeddwyd: (2002)

Customer Connections:New Strategies for Growth
gan: Wayland Robert E
Cyhoeddwyd: (1997)

Absolutely Effortless Prosperity
gan: Bijan, Anjomi

BUILDING A CHAIN OF CUSTOMERS
gan: SCHONBERGER RIC
Cyhoeddwyd: (1990)

Negative customer experience analytics
gan: Sakhalkar,Sukhada M.
Cyhoeddwyd: (2023)

CUSTOMER RELATIONSHIP MANAGEMENT
gan: ANDERSON KRISTIN
Cyhoeddwyd: (2002)

CUSTOMER RELATIONSHIP MANAGEMENT
gan: BROWN STANLEY
Cyhoeddwyd: (2000)

CUSTOMER - RESPONSIVE MANAGEMENT : THE FLEXIBLE ADVANTAGE
gan: DAVIS FRANK
Cyhoeddwyd: (1996)

DNA of Customer Experience : how emotions drive value
gan: Shaw Colin
Cyhoeddwyd: (2007)

Winning with Customers
gan: Pigues D Keith
Cyhoeddwyd: (2010)

Customer behaviour
gan: Vyas, Hitesh D.
Cyhoeddwyd: (2009)

Customer behaviour
gan: Schiffman, Leon G.
Cyhoeddwyd: (2008)

The customer loyalty solution
gan: Hughes, Arthur Middleton

CUSTOMER LOYALTY AUDIT
gan: BHOTE KEKI R
Cyhoeddwyd: (2003)

CUSTOMER LOYALTY AUDIT
gan: BHOTE KEKI R
Cyhoeddwyd: (2003)