Effortless Experience : conquering the new battleground for customer loyalty

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Bibliografiske detaljer
Hovedforfatter:	Dixon Matthew
Andre forfattere:	Toman Nick
Format:	Bog
Sprog:	engelsk
Udgivet:	London Porfolio / Penguin Books 2013
Fag:	Customer loyalty
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Lignende værker

Loyalty Rules! : how today's leaders build lasting relationships
af: Reichheld Frederick F.
Udgivet: (2001)

Return On Customer : creating maximum value from your scarcest resource
af: Peppers Don
Udgivet: (2005)

What Customers Like About You : adding emotional value for service excellence and competitive advantage
af: Freemantle David
Udgivet: (1998)

Customer Loyalty
af: Rai, Alok Kumar
Udgivet: (2014)

The Gamification Revolution
af: Zichermann, Gabe
Udgivet: (2013)

Loyalty 3.0 How to Revolutionize Customer and Employee Engagament With BIG DATA and GAMIFICATION
af: Paharia, Rajat
Udgivet: (2013)

The Cult of the Customer
af: Hyken, Shep
Udgivet: (2009)

Energy Leadership
af: Schneider, Bruce D
Udgivet: (2008)

Analysis Of OYO Loyalty Program Using Customer relationship Management
af: Sharma, Anoushka
Udgivet: (2022)

Increasing Customer Loyalty
af: Harvard Business School
Udgivet: (2011)

Customer relationship management
af: Mullick, N
Udgivet: (2016)

Exit Voice and Loyalty
af: Hirschman, Albert O
Udgivet: (1970)

How the Way We Talk Can Change the Way We Work
af: Kegan, Robert; Lahey, Lisa Laskow
Udgivet: (2001)

The Organization Man
af: Whyte, William H
Udgivet: (2002)

Effortless Attention
af: Bruya, Brian
Udgivet: (2010)

Himalayan battleground
af: Fisher, M.

Himalayan battleground
af: Fisher, M.
Udgivet: (1963)

Customer Experience Management
af: Schmitt, Bernd (1957- )
Udgivet: (2003)

Customer Science: Behavioral insights for creating breakthrough customer experiences
af: Chernev, Alexander
Udgivet: (2022)

The experience-centric organization how to win through customer experience
af: Clatworthy, Simon
Udgivet: (2019)

Managing Customers for Profit : Strategies to Increase Profits and Build Loyalty
af: Kumar, V
Udgivet: (2008)

Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty
af: Kumar, V.
Udgivet: (2008)

The loyalty effect
af: Reichheld, Frederick F
Udgivet: (1996)

Customer loyalty
af: Rai, A
Udgivet: (2014)

The Experience-Centric Organization: How to Win Through Customer Experience
af: Clatworthy, Simon David
Udgivet: (2022)

Ultimate CRM Handbook : Strategies and concepts for building enduring customer loyalty and profitability
af: Freeland John G.
Udgivet: (2002)

Customer Connections:New Strategies for Growth
af: Wayland Robert E
Udgivet: (1997)

Absolutely Effortless Prosperity
af: Bijan, Anjomi

BUILDING A CHAIN OF CUSTOMERS
af: SCHONBERGER RIC
Udgivet: (1990)

Negative customer experience analytics
af: Sakhalkar,Sukhada M.
Udgivet: (2023)

CUSTOMER RELATIONSHIP MANAGEMENT
af: ANDERSON KRISTIN
Udgivet: (2002)

CUSTOMER RELATIONSHIP MANAGEMENT
af: BROWN STANLEY
Udgivet: (2000)

CUSTOMER - RESPONSIVE MANAGEMENT : THE FLEXIBLE ADVANTAGE
af: DAVIS FRANK
Udgivet: (1996)

DNA of Customer Experience : how emotions drive value
af: Shaw Colin
Udgivet: (2007)

Winning with Customers
af: Pigues D Keith
Udgivet: (2010)

Customer behaviour
af: Vyas, Hitesh D.
Udgivet: (2009)

Customer behaviour
af: Schiffman, Leon G.
Udgivet: (2008)

The customer loyalty solution
af: Hughes, Arthur Middleton

CUSTOMER LOYALTY AUDIT
af: BHOTE KEKI R
Udgivet: (2003)

CUSTOMER LOYALTY AUDIT
af: BHOTE KEKI R
Udgivet: (2003)