Effortless Experience : conquering the new battleground for customer loyalty

Donated Books

Gorde:

Xehetasun bibliografikoak
Egile nagusia:	Dixon Matthew
Beste egile batzuk:	Toman Nick
Formatua:	Liburua
Hizkuntza:	ingelesa
Argitaratua:	London Porfolio / Penguin Books 2013
Gaiak:	Customer loyalty
Etiketak:	Etiketa erantsi Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!

Antzeko izenburuak

Loyalty Rules! : how today's leaders build lasting relationships
nork: Reichheld Frederick F.
Argitaratua: (2001)

Return On Customer : creating maximum value from your scarcest resource
nork: Peppers Don
Argitaratua: (2005)

What Customers Like About You : adding emotional value for service excellence and competitive advantage
nork: Freemantle David
Argitaratua: (1998)

Customer Loyalty
nork: Rai, Alok Kumar
Argitaratua: (2014)

The Gamification Revolution
nork: Zichermann, Gabe
Argitaratua: (2013)

Loyalty 3.0 How to Revolutionize Customer and Employee Engagament With BIG DATA and GAMIFICATION
nork: Paharia, Rajat
Argitaratua: (2013)

The Cult of the Customer
nork: Hyken, Shep
Argitaratua: (2009)

Energy Leadership
nork: Schneider, Bruce D
Argitaratua: (2008)

Analysis Of OYO Loyalty Program Using Customer relationship Management
nork: Sharma, Anoushka
Argitaratua: (2022)

Increasing Customer Loyalty
nork: Harvard Business School
Argitaratua: (2011)

Customer relationship management
nork: Mullick, N
Argitaratua: (2016)

Exit Voice and Loyalty
nork: Hirschman, Albert O
Argitaratua: (1970)

How the Way We Talk Can Change the Way We Work
nork: Kegan, Robert; Lahey, Lisa Laskow
Argitaratua: (2001)

The Organization Man
nork: Whyte, William H
Argitaratua: (2002)

Effortless Attention
nork: Bruya, Brian
Argitaratua: (2010)

Himalayan battleground
nork: Fisher, M.

Himalayan battleground
nork: Fisher, M.
Argitaratua: (1963)

Customer Experience Management
nork: Schmitt, Bernd (1957- )
Argitaratua: (2003)

Customer Science: Behavioral insights for creating breakthrough customer experiences
nork: Chernev, Alexander
Argitaratua: (2022)

The experience-centric organization how to win through customer experience
nork: Clatworthy, Simon
Argitaratua: (2019)

Managing Customers for Profit : Strategies to Increase Profits and Build Loyalty
nork: Kumar, V
Argitaratua: (2008)

Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty
nork: Kumar, V.
Argitaratua: (2008)

The loyalty effect
nork: Reichheld, Frederick F
Argitaratua: (1996)

Customer loyalty
nork: Rai, A
Argitaratua: (2014)

The Experience-Centric Organization: How to Win Through Customer Experience
nork: Clatworthy, Simon David
Argitaratua: (2022)

Ultimate CRM Handbook : Strategies and concepts for building enduring customer loyalty and profitability
nork: Freeland John G.
Argitaratua: (2002)

Customer Connections:New Strategies for Growth
nork: Wayland Robert E
Argitaratua: (1997)

Absolutely Effortless Prosperity
nork: Bijan, Anjomi

BUILDING A CHAIN OF CUSTOMERS
nork: SCHONBERGER RIC
Argitaratua: (1990)

Negative customer experience analytics
nork: Sakhalkar,Sukhada M.
Argitaratua: (2023)

CUSTOMER RELATIONSHIP MANAGEMENT
nork: ANDERSON KRISTIN
Argitaratua: (2002)

CUSTOMER RELATIONSHIP MANAGEMENT
nork: BROWN STANLEY
Argitaratua: (2000)

CUSTOMER - RESPONSIVE MANAGEMENT : THE FLEXIBLE ADVANTAGE
nork: DAVIS FRANK
Argitaratua: (1996)

DNA of Customer Experience : how emotions drive value
nork: Shaw Colin
Argitaratua: (2007)

Winning with Customers
nork: Pigues D Keith
Argitaratua: (2010)

Customer behaviour
nork: Vyas, Hitesh D.
Argitaratua: (2009)

Customer behaviour
nork: Schiffman, Leon G.
Argitaratua: (2008)

The customer loyalty solution
nork: Hughes, Arthur Middleton

CUSTOMER LOYALTY AUDIT
nork: BHOTE KEKI R
Argitaratua: (2003)

CUSTOMER LOYALTY AUDIT
nork: BHOTE KEKI R
Argitaratua: (2003)