Effortless Experience : conquering the new battleground for customer loyalty

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Bibliografski detalji
Glavni autor:	Dixon Matthew
Daljnji autori:	Toman Nick
Format:	Knjiga
Jezik:	engleski
Izdano:	London Porfolio / Penguin Books 2013
Teme:	Customer loyalty
Oznake:	Dodaj oznaku Bez oznaka, Budi prvi tko označuje ovaj zapis!

Slični predmeti

Loyalty Rules! : how today's leaders build lasting relationships
od: Reichheld Frederick F.
Izdano: (2001)

Return On Customer : creating maximum value from your scarcest resource
od: Peppers Don
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What Customers Like About You : adding emotional value for service excellence and competitive advantage
od: Freemantle David
Izdano: (1998)

Customer Loyalty
od: Rai, Alok Kumar
Izdano: (2014)

The Gamification Revolution
od: Zichermann, Gabe
Izdano: (2013)

Loyalty 3.0 How to Revolutionize Customer and Employee Engagament With BIG DATA and GAMIFICATION
od: Paharia, Rajat
Izdano: (2013)

The Cult of the Customer
od: Hyken, Shep
Izdano: (2009)

Energy Leadership
od: Schneider, Bruce D
Izdano: (2008)

Analysis Of OYO Loyalty Program Using Customer relationship Management
od: Sharma, Anoushka
Izdano: (2022)

Increasing Customer Loyalty
od: Harvard Business School
Izdano: (2011)

Customer relationship management
od: Mullick, N
Izdano: (2016)

Exit Voice and Loyalty
od: Hirschman, Albert O
Izdano: (1970)

How the Way We Talk Can Change the Way We Work
od: Kegan, Robert; Lahey, Lisa Laskow
Izdano: (2001)

The Organization Man
od: Whyte, William H
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Effortless Attention
od: Bruya, Brian
Izdano: (2010)

Himalayan battleground
od: Fisher, M.

Himalayan battleground
od: Fisher, M.
Izdano: (1963)

Customer Experience Management
od: Schmitt, Bernd (1957- )
Izdano: (2003)

Customer Science: Behavioral insights for creating breakthrough customer experiences
od: Chernev, Alexander
Izdano: (2022)

The experience-centric organization how to win through customer experience
od: Clatworthy, Simon
Izdano: (2019)

Managing Customers for Profit : Strategies to Increase Profits and Build Loyalty
od: Kumar, V
Izdano: (2008)

Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty
od: Kumar, V.
Izdano: (2008)

The loyalty effect
od: Reichheld, Frederick F
Izdano: (1996)

Customer loyalty
od: Rai, A
Izdano: (2014)

The Experience-Centric Organization: How to Win Through Customer Experience
od: Clatworthy, Simon David
Izdano: (2022)

Ultimate CRM Handbook : Strategies and concepts for building enduring customer loyalty and profitability
od: Freeland John G.
Izdano: (2002)

Customer Connections:New Strategies for Growth
od: Wayland Robert E
Izdano: (1997)

Absolutely Effortless Prosperity
od: Bijan, Anjomi

BUILDING A CHAIN OF CUSTOMERS
od: SCHONBERGER RIC
Izdano: (1990)

Negative customer experience analytics
od: Sakhalkar,Sukhada M.
Izdano: (2023)

CUSTOMER RELATIONSHIP MANAGEMENT
od: ANDERSON KRISTIN
Izdano: (2002)

CUSTOMER RELATIONSHIP MANAGEMENT
od: BROWN STANLEY
Izdano: (2000)

CUSTOMER - RESPONSIVE MANAGEMENT : THE FLEXIBLE ADVANTAGE
od: DAVIS FRANK
Izdano: (1996)

DNA of Customer Experience : how emotions drive value
od: Shaw Colin
Izdano: (2007)

Winning with Customers
od: Pigues D Keith
Izdano: (2010)

Customer behaviour
od: Vyas, Hitesh D.
Izdano: (2009)

Customer behaviour
od: Schiffman, Leon G.
Izdano: (2008)

The customer loyalty solution
od: Hughes, Arthur Middleton

CUSTOMER LOYALTY AUDIT
od: BHOTE KEKI R
Izdano: (2003)

CUSTOMER LOYALTY AUDIT
od: BHOTE KEKI R
Izdano: (2003)