Effortless Experience : conquering the new battleground for customer loyalty

Liknande verk

• Loyalty Rules! : how today's leaders build lasting relationships
  av: Reichheld Frederick F.
  Publicerad: (2001)
• Return On Customer : creating maximum value from your scarcest resource
  av: Peppers Don
  Publicerad: (2005)
• What Customers Like About You : adding emotional value for service excellence and competitive advantage
  av: Freemantle David
  Publicerad: (1998)
• Customer Loyalty
  av: Rai, Alok Kumar
  Publicerad: (2014)
• The Gamification Revolution
  av: Zichermann, Gabe
  Publicerad: (2013)