Managing Knock Your Socks off Service

Donated Books

Wedi'i Gadw mewn:

Manylion Llyfryddiaeth
Prif Awdur:	Bella Chip R.
Awduron Eraill:	Zebke Ron
Fformat:	Llyfr
Iaith:	Saesneg
Cyhoeddwyd:	NewYork American Management Association 2007
Pynciau:	Customer services
Tagiau:	Ychwanegu Tag Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!

Eitemau Tebyg

Managing Knock Your Socks off Service
gan: Bell, Chip R
Cyhoeddwyd: (2007)

Tough Customers : Customer Service Rep's Survival Guide Series
gan: Dee David
Cyhoeddwyd: (1994)

Anytime, Anywhere : How the Best Bricks-and-Clicks Businesses deliver seamless service to their customers
gan: Spector Robert
Cyhoeddwyd: (2002)

Customers for Life : How to Turn that One-time Buyer into a Lifetime Customer
gan: Sewell, Carl
Cyhoeddwyd: (2002)

Managing knock your socks off service
gan: Bell, C
Cyhoeddwyd: (2007)

Sewell, Carl
gan: SEW
Cyhoeddwyd: (2002)

COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES
gan: COOK SARAH
Cyhoeddwyd: (2010)

Do You Want To Keep Your Customers Forever
gan: Pine BJ II
Cyhoeddwyd: (2009)

Do You Want to Keep Your Customers Forever?
gan: Pine B Joseph
Cyhoeddwyd: (2009)

Service Management and Marketing
gan: Gronroos, Christian
Cyhoeddwyd: (2007)

Successful Service Operations Management
gan: Metters, Richard (Et.al)
Cyhoeddwyd: (2006)

Service Marketing
gan: Lovelock, Christopher
Cyhoeddwyd: (2011)

Services Marketing
gan: Zeithaml, Valarie A.
Cyhoeddwyd: (2013)

KNOCK KNOCK
gan: TAKAHASHI KAORI
Cyhoeddwyd: (2015)

HandBook of Services Marketing and Management
gan: Swartz, Teresa A
Cyhoeddwyd: (2000)

Uplifting Service
gan: Kaufman, Ron
Cyhoeddwyd: (2012)

Services Marketing
gan: Rao, K. Ram Mohan
Cyhoeddwyd: (2011)

RAVING FANS: REVOLUTIONARY APPROACH TO CUSTOMER SERVICE
gan: BLANCHARD KEN
Cyhoeddwyd: (2007)

Services Marketing
gan: Zeithaml, Valarie A
Cyhoeddwyd: (2006)

Custome Driven service management
gan: Bhalachandran S
Cyhoeddwyd: (2007)

Customer - Driven Services Management .
gan: Balachandram, S.
Cyhoeddwyd: (2004)

The professional service firm 50
gan: Peters, Tom
Cyhoeddwyd: (1999)

Creating customer delight:Customer service & relationship management
gan: Prakash,Anand
Cyhoeddwyd: (2016)

Services Marketing
gan: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Cyhoeddwyd: (2013)

Services Marketing Management
gan: Mudie, Peter
Cyhoeddwyd: (2006)

Essentials of Services Marketing
gan: Wirtz, Jochen
Cyhoeddwyd: (2023)

1227, QI Facts - To below your Socks off
gan: Llyod, John & others
Cyhoeddwyd: (2012)

1227, QI Facts - To below your Socks off
gan: Llyod, John & others
Cyhoeddwyd: (2012)

CUSTOMER SERVICE TRAINING
gan: KAMIN MAXINE
Cyhoeddwyd: (2006)

Customer Loyalty
gan: Rai, Alok Kumar
Cyhoeddwyd: (2014)

Service management : operations, strategy, information technology
gan: Fitzsimmons, James A.
Cyhoeddwyd: (2018)

KNOCK KNOCK JOKES FOR KIDS
gan: VAS, PIYA COMP

The Cult of the Customer
gan: Hyken, Shep
Cyhoeddwyd: (2009)

Customers for Life : how to turn that one-time buyer into a lifetime customer
gan: Sewell Carl
Cyhoeddwyd: (1990)

Service Marketing: Integrating Customer Focus Across the Firm
gan: Zeirhaml, Valarie A.
Cyhoeddwyd: (2019)

The Disney Way
gan: Capodagli, Bill
Cyhoeddwyd: (2007)

Customer Relationship Management
gan: Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh
Cyhoeddwyd: (2007)

Customer Relationship Management
gan: Buttle, Francis
Cyhoeddwyd: (2004)

Customer Relationship Management
gan: Srivastava, Mallika
Cyhoeddwyd: (2016)

FOX IN SOCKS
gan: DR SEUSS