What Customers Like About You : adding emotional value for service excellence and competitive advantage
Donated Books
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
London
Nicholas Brealey Publishing
1998
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| Subjects: | |
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NMIMS SBM -
| Call Number: |
658.812 |
|---|---|
| Copy | Available Place a Hold |