What Customers Like About You : adding emotional value for service excellence and competitive advantage
Donated Books
Na minha lista:
| Autor principal: | |
|---|---|
| Formato: | Livro |
| Idioma: | inglês |
| Publicado em: |
London
Nicholas Brealey Publishing
1998
|
| Assuntos: | |
| Tags: |
Adicionar Tag
Sem tags, seja o primeiro a adicionar uma tag!
|
MARC
| LEADER | 00000nam a22000007a 4500 | ||
|---|---|---|---|
| 008 | 210203b xxu||||| |||| 00| 0 eng d | ||
| 999 | |c 404029 |d 404029 | ||
| 020 | |a 9781857882063 | ||
| 082 | |a 658.812 | ||
| 100 | |a Freemantle David |9 37946 | ||
| 245 | |a What Customers Like About You : adding emotional value for service excellence and competitive advantage | ||
| 260 | |a London |b Nicholas Brealey Publishing |c 1998 | ||
| 300 | |a 304 | ||
| 520 | |a Donated Books | ||
| 650 | |a Customer loyalty |9 37885 | ||
| 952 | |0 0 |1 0 |2 ddc |4 0 |6 658_812000000000000 |7 0 |9 465262 |a 00004532 |b 00004532 |d 2021-02-03 |l 0 |o 658.812 |p SBMG1075 |r 2021-02-03 |w 2021-02-03 |y BK | ||