What Customers Like About You : adding emotional value for service excellence and competitive advantage
Donated Books
Gorde:
Egile nagusia: | |
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Formatua: | Liburua |
Hizkuntza: | ingelesa |
Argitaratua: |
London
Nicholas Brealey Publishing
1998
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Gaiak: | |
Etiketak: |
Etiketa erantsi
Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!
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MARC
LEADER | 00000nam a22000007a 4500 | ||
---|---|---|---|
008 | 210203b xxu||||| |||| 00| 0 eng d | ||
999 | |c 404029 |d 404029 | ||
020 | |a 9781857882063 | ||
082 | |a 658.812 | ||
100 | |a Freemantle David |9 37946 | ||
245 | |a What Customers Like About You : adding emotional value for service excellence and competitive advantage | ||
260 | |a London |b Nicholas Brealey Publishing |c 1998 | ||
300 | |a 304 | ||
520 | |a Donated Books | ||
650 | |a Customer loyalty |9 37885 | ||
952 | |0 0 |1 0 |2 ddc |4 0 |6 658_812000000000000 |7 0 |9 465262 |a 00004532 |b 00004532 |d 2021-02-03 |l 0 |o 658.812 |p SBMG1075 |r 2021-02-03 |w 2021-02-03 |y BK |