Return On Customer : creating maximum value from your scarcest resource

Donated Books

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Bibliografiske detaljer
Hovedforfatter:	Peppers Don
Andre forfattere:	Rogers Martha
Format:	Bog
Sprog:	engelsk
Udgivet:	NewYork ,USA Currency Books & Doubleday Books 2005
Fag:	Customer loyalty
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Lignende værker

What Customers Like About You : adding emotional value for service excellence and competitive advantage
af: Freemantle David
Udgivet: (1998)

Effortless Experience : conquering the new battleground for customer loyalty
af: Dixon Matthew
Udgivet: (2013)

Loyalty Rules! : how today's leaders build lasting relationships
af: Reichheld Frederick F.
Udgivet: (2001)

The Gamification Revolution
af: Zichermann, Gabe
Udgivet: (2013)

The Cult of the Customer
af: Hyken, Shep
Udgivet: (2009)

Energy Leadership
af: Schneider, Bruce D
Udgivet: (2008)

Customer Loyalty
af: Rai, Alok Kumar
Udgivet: (2014)

Return on Customer
af: Peppers. Don ; Rogers, Martha
Udgivet: (2005)

Loyalty 3.0 How to Revolutionize Customer and Employee Engagament With BIG DATA and GAMIFICATION
af: Paharia, Rajat
Udgivet: (2013)

Managing Customer Relationships
af: Peppers Don
Udgivet: (2011)

RETURN ON CUSTOMER
af: PEPPERS DON
Udgivet: (2005)

Customer relationship management
af: Mullick, N
Udgivet: (2016)

Customer Returns Analysis
af: Dhankar, Annu
Udgivet: (2024)

Customer Returns Analysis
af: Panchal, Devishree
Udgivet: (2024)

How the Way We Talk Can Change the Way We Work
af: Kegan, Robert; Lahey, Lisa Laskow
Udgivet: (2001)

The Organization Man
af: Whyte, William H
Udgivet: (2002)

Analysis Of OYO Loyalty Program Using Customer relationship Management
af: Sharma, Anoushka
Udgivet: (2022)

Total Customer Value management
af: Mahajan Guatam
Udgivet: (2011)

Creating & Delivering Your Value Proposition
af: Barnes, Cindy
Udgivet: (2010)

Customer Science: Behavioral insights for creating breakthrough customer experiences
af: Chernev, Alexander
Udgivet: (2022)

Focusing on your Customer
af: Harvard Bus.School Pub
Udgivet: (2011)

Build Your Customer Strategy : a guide to creating profitable customer relationships
af: Barner James G.
Udgivet: (2006)

Dealing with the Customer from Hell
af: Belding, Shaun
Udgivet: (2005)

Creating customer delight:Customer service & relationship management
af: Prakash,Anand
Udgivet: (2016)

Managing Customers As investments : the strategic value of customers in the long run
af: Gupta Sunil
Udgivet: (2005)

The Future of Competition: Co-Creating Unique Value with Customers
Udgivet: (2004)

BUILDING A CHAIN OF CUSTOMERS
af: SCHONBERGER RIC
Udgivet: (1990)

Do You Want To Keep Your Customers Forever
af: Pine BJ II
Udgivet: (2009)

Do You Want to Keep Your Customers Forever?
af: Pine B Joseph
Udgivet: (2009)

CUSTOMER RELATIONSHIP MANAGEMENT
af: ANDERSON KRISTIN
Udgivet: (2002)

CUSTOMER RELATIONSHIP MANAGEMENT
af: BROWN STANLEY
Udgivet: (2000)

CUSTOMER - RESPONSIVE MANAGEMENT : THE FLEXIBLE ADVANTAGE
af: DAVIS FRANK
Udgivet: (1996)

Do You Want to Keep Your Customers Forever?
af: Joseph, Pine II; Don, Peppers B; Rogers, Martha
Udgivet: (2009)

DNA of Customer Experience : how emotions drive value
af: Shaw Colin
Udgivet: (2007)

Winning with Customers
af: Pigues D Keith
Udgivet: (2010)

Customer behaviour
af: Vyas, Hitesh D.
Udgivet: (2009)

Customer behaviour
af: Schiffman, Leon G.
Udgivet: (2008)

Customer Relationship Management
af: Srivastava, Mallika
Udgivet: (2016)

CUSTOMER RELATIONSHIP MANAGEMENT
af: SUGANDHI R K
Udgivet: (2008)

HOW TO IMPLEMENT CHANGE IN YOUR COMPANY
af: SPENCER JOHN
Udgivet: (1994)