Return On Customer : creating maximum value from your scarcest resource

Donated Books

Enregistré dans:

Détails bibliographiques
Auteur principal:	Peppers Don
Autres auteurs:	Rogers Martha
Format:	Livre
Langue:	anglais
Publié:	NewYork ,USA Currency Books & Doubleday Books 2005
Sujets:	Customer loyalty
Tags:	Ajouter un tag Pas de tags, Soyez le premier à ajouter un tag!

Documents similaires

What Customers Like About You : adding emotional value for service excellence and competitive advantage
par: Freemantle David
Publié: (1998)

Effortless Experience : conquering the new battleground for customer loyalty
par: Dixon Matthew
Publié: (2013)

Loyalty Rules! : how today's leaders build lasting relationships
par: Reichheld Frederick F.
Publié: (2001)

The Gamification Revolution
par: Zichermann, Gabe
Publié: (2013)

The Cult of the Customer
par: Hyken, Shep
Publié: (2009)

Energy Leadership
par: Schneider, Bruce D
Publié: (2008)

Customer Loyalty
par: Rai, Alok Kumar
Publié: (2014)

Return on Customer
par: Peppers. Don ; Rogers, Martha
Publié: (2005)

Loyalty 3.0 How to Revolutionize Customer and Employee Engagament With BIG DATA and GAMIFICATION
par: Paharia, Rajat
Publié: (2013)

Managing Customer Relationships
par: Peppers Don
Publié: (2011)

RETURN ON CUSTOMER
par: PEPPERS DON
Publié: (2005)

Customer relationship management
par: Mullick, N
Publié: (2016)

Customer Returns Analysis
par: Dhankar, Annu
Publié: (2024)

Customer Returns Analysis
par: Panchal, Devishree
Publié: (2024)

How the Way We Talk Can Change the Way We Work
par: Kegan, Robert; Lahey, Lisa Laskow
Publié: (2001)

The Organization Man
par: Whyte, William H
Publié: (2002)

Analysis Of OYO Loyalty Program Using Customer relationship Management
par: Sharma, Anoushka
Publié: (2022)

Total Customer Value management
par: Mahajan Guatam
Publié: (2011)

Creating & Delivering Your Value Proposition
par: Barnes, Cindy
Publié: (2010)

Customer Science: Behavioral insights for creating breakthrough customer experiences
par: Chernev, Alexander
Publié: (2022)

Focusing on your Customer
par: Harvard Bus.School Pub
Publié: (2011)

Build Your Customer Strategy : a guide to creating profitable customer relationships
par: Barner James G.
Publié: (2006)

Dealing with the Customer from Hell
par: Belding, Shaun
Publié: (2005)

Creating customer delight:Customer service & relationship management
par: Prakash,Anand
Publié: (2016)

Managing Customers As investments : the strategic value of customers in the long run
par: Gupta Sunil
Publié: (2005)

The Future of Competition: Co-Creating Unique Value with Customers
Publié: (2004)

BUILDING A CHAIN OF CUSTOMERS
par: SCHONBERGER RIC
Publié: (1990)

Do You Want To Keep Your Customers Forever
par: Pine BJ II
Publié: (2009)

Do You Want to Keep Your Customers Forever?
par: Pine B Joseph
Publié: (2009)

CUSTOMER RELATIONSHIP MANAGEMENT
par: ANDERSON KRISTIN
Publié: (2002)

CUSTOMER RELATIONSHIP MANAGEMENT
par: BROWN STANLEY
Publié: (2000)

CUSTOMER - RESPONSIVE MANAGEMENT : THE FLEXIBLE ADVANTAGE
par: DAVIS FRANK
Publié: (1996)

Do You Want to Keep Your Customers Forever?
par: Joseph, Pine II; Don, Peppers B; Rogers, Martha
Publié: (2009)

DNA of Customer Experience : how emotions drive value
par: Shaw Colin
Publié: (2007)

Winning with Customers
par: Pigues D Keith
Publié: (2010)

Customer behaviour
par: Vyas, Hitesh D.
Publié: (2009)

Customer behaviour
par: Schiffman, Leon G.
Publié: (2008)

Customer Relationship Management
par: Srivastava, Mallika
Publié: (2016)

CUSTOMER RELATIONSHIP MANAGEMENT
par: SUGANDHI R K
Publié: (2008)

HOW TO IMPLEMENT CHANGE IN YOUR COMPANY
par: SPENCER JOHN
Publié: (1994)