Return On Customer : creating maximum value from your scarcest resource

Donated Books

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Bibliografski detalji
Glavni autor:	Peppers Don
Daljnji autori:	Rogers Martha
Format:	Knjiga
Jezik:	engleski
Izdano:	NewYork ,USA Currency Books & Doubleday Books 2005
Teme:	Customer loyalty
Oznake:	Dodaj oznaku Bez oznaka, Budi prvi tko označuje ovaj zapis!

Slični predmeti

What Customers Like About You : adding emotional value for service excellence and competitive advantage
od: Freemantle David
Izdano: (1998)

Effortless Experience : conquering the new battleground for customer loyalty
od: Dixon Matthew
Izdano: (2013)

Loyalty Rules! : how today's leaders build lasting relationships
od: Reichheld Frederick F.
Izdano: (2001)

The Gamification Revolution
od: Zichermann, Gabe
Izdano: (2013)

The Cult of the Customer
od: Hyken, Shep
Izdano: (2009)

Energy Leadership
od: Schneider, Bruce D
Izdano: (2008)

Customer Loyalty
od: Rai, Alok Kumar
Izdano: (2014)

Return on Customer
od: Peppers. Don ; Rogers, Martha
Izdano: (2005)

Loyalty 3.0 How to Revolutionize Customer and Employee Engagament With BIG DATA and GAMIFICATION
od: Paharia, Rajat
Izdano: (2013)

Managing Customer Relationships
od: Peppers Don
Izdano: (2011)

RETURN ON CUSTOMER
od: PEPPERS DON
Izdano: (2005)

Customer relationship management
od: Mullick, N
Izdano: (2016)

Customer Returns Analysis
od: Dhankar, Annu
Izdano: (2024)

Customer Returns Analysis
od: Panchal, Devishree
Izdano: (2024)

How the Way We Talk Can Change the Way We Work
od: Kegan, Robert; Lahey, Lisa Laskow
Izdano: (2001)

The Organization Man
od: Whyte, William H
Izdano: (2002)

Analysis Of OYO Loyalty Program Using Customer relationship Management
od: Sharma, Anoushka
Izdano: (2022)

Total Customer Value management
od: Mahajan Guatam
Izdano: (2011)

Creating & Delivering Your Value Proposition
od: Barnes, Cindy
Izdano: (2010)

Customer Science: Behavioral insights for creating breakthrough customer experiences
od: Chernev, Alexander
Izdano: (2022)

Focusing on your Customer
od: Harvard Bus.School Pub
Izdano: (2011)

Build Your Customer Strategy : a guide to creating profitable customer relationships
od: Barner James G.
Izdano: (2006)

Dealing with the Customer from Hell
od: Belding, Shaun
Izdano: (2005)

Creating customer delight:Customer service & relationship management
od: Prakash,Anand
Izdano: (2016)

Managing Customers As investments : the strategic value of customers in the long run
od: Gupta Sunil
Izdano: (2005)

The Future of Competition: Co-Creating Unique Value with Customers
Izdano: (2004)

BUILDING A CHAIN OF CUSTOMERS
od: SCHONBERGER RIC
Izdano: (1990)

Do You Want To Keep Your Customers Forever
od: Pine BJ II
Izdano: (2009)

Do You Want to Keep Your Customers Forever?
od: Pine B Joseph
Izdano: (2009)

CUSTOMER RELATIONSHIP MANAGEMENT
od: ANDERSON KRISTIN
Izdano: (2002)

CUSTOMER RELATIONSHIP MANAGEMENT
od: BROWN STANLEY
Izdano: (2000)

CUSTOMER - RESPONSIVE MANAGEMENT : THE FLEXIBLE ADVANTAGE
od: DAVIS FRANK
Izdano: (1996)

Do You Want to Keep Your Customers Forever?
od: Joseph, Pine II; Don, Peppers B; Rogers, Martha
Izdano: (2009)

DNA of Customer Experience : how emotions drive value
od: Shaw Colin
Izdano: (2007)

Winning with Customers
od: Pigues D Keith
Izdano: (2010)

Customer behaviour
od: Vyas, Hitesh D.
Izdano: (2009)

Customer behaviour
od: Schiffman, Leon G.
Izdano: (2008)

Customer Relationship Management
od: Srivastava, Mallika
Izdano: (2016)

CUSTOMER RELATIONSHIP MANAGEMENT
od: SUGANDHI R K
Izdano: (2008)

HOW TO IMPLEMENT CHANGE IN YOUR COMPANY
od: SPENCER JOHN
Izdano: (1994)