Return On Customer : creating maximum value from your scarcest resource

Donated Books

-д хадгалсан:

Номзүйн дэлгэрэнгүй
Үндсэн зохиолч:	Peppers Don
Бусад зохиолчид:	Rogers Martha
Формат:	Ном
Хэл сонгох:	англи
Хэвлэсэн:	NewYork ,USA Currency Books & Doubleday Books 2005
Нөхцлүүд:	Customer loyalty
Шошгууд:	Шошго нэмэх Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!

Ижил төстэй зүйлс

What Customers Like About You : adding emotional value for service excellence and competitive advantage
-н: Freemantle David
Хэвлэсэн: (1998)

Effortless Experience : conquering the new battleground for customer loyalty
-н: Dixon Matthew
Хэвлэсэн: (2013)

Loyalty Rules! : how today's leaders build lasting relationships
-н: Reichheld Frederick F.
Хэвлэсэн: (2001)

The Gamification Revolution
-н: Zichermann, Gabe
Хэвлэсэн: (2013)

The Cult of the Customer
-н: Hyken, Shep
Хэвлэсэн: (2009)

Energy Leadership
-н: Schneider, Bruce D
Хэвлэсэн: (2008)

Customer Loyalty
-н: Rai, Alok Kumar
Хэвлэсэн: (2014)

Return on Customer
-н: Peppers. Don ; Rogers, Martha
Хэвлэсэн: (2005)

Loyalty 3.0 How to Revolutionize Customer and Employee Engagament With BIG DATA and GAMIFICATION
-н: Paharia, Rajat
Хэвлэсэн: (2013)

Managing Customer Relationships
-н: Peppers Don
Хэвлэсэн: (2011)

RETURN ON CUSTOMER
-н: PEPPERS DON
Хэвлэсэн: (2005)

Customer relationship management
-н: Mullick, N
Хэвлэсэн: (2016)

Customer Returns Analysis
-н: Dhankar, Annu
Хэвлэсэн: (2024)

Customer Returns Analysis
-н: Panchal, Devishree
Хэвлэсэн: (2024)

How the Way We Talk Can Change the Way We Work
-н: Kegan, Robert; Lahey, Lisa Laskow
Хэвлэсэн: (2001)

The Organization Man
-н: Whyte, William H
Хэвлэсэн: (2002)

Analysis Of OYO Loyalty Program Using Customer relationship Management
-н: Sharma, Anoushka
Хэвлэсэн: (2022)

Total Customer Value management
-н: Mahajan Guatam
Хэвлэсэн: (2011)

Creating & Delivering Your Value Proposition
-н: Barnes, Cindy
Хэвлэсэн: (2010)

Customer Science: Behavioral insights for creating breakthrough customer experiences
-н: Chernev, Alexander
Хэвлэсэн: (2022)

Focusing on your Customer
-н: Harvard Bus.School Pub
Хэвлэсэн: (2011)

Build Your Customer Strategy : a guide to creating profitable customer relationships
-н: Barner James G.
Хэвлэсэн: (2006)

Dealing with the Customer from Hell
-н: Belding, Shaun
Хэвлэсэн: (2005)

Creating customer delight:Customer service & relationship management
-н: Prakash,Anand
Хэвлэсэн: (2016)

Managing Customers As investments : the strategic value of customers in the long run
-н: Gupta Sunil
Хэвлэсэн: (2005)

The Future of Competition: Co-Creating Unique Value with Customers
Хэвлэсэн: (2004)

BUILDING A CHAIN OF CUSTOMERS
-н: SCHONBERGER RIC
Хэвлэсэн: (1990)

Do You Want To Keep Your Customers Forever
-н: Pine BJ II
Хэвлэсэн: (2009)

Do You Want to Keep Your Customers Forever?
-н: Pine B Joseph
Хэвлэсэн: (2009)

CUSTOMER RELATIONSHIP MANAGEMENT
-н: ANDERSON KRISTIN
Хэвлэсэн: (2002)

CUSTOMER RELATIONSHIP MANAGEMENT
-н: BROWN STANLEY
Хэвлэсэн: (2000)

CUSTOMER - RESPONSIVE MANAGEMENT : THE FLEXIBLE ADVANTAGE
-н: DAVIS FRANK
Хэвлэсэн: (1996)

Do You Want to Keep Your Customers Forever?
-н: Joseph, Pine II; Don, Peppers B; Rogers, Martha
Хэвлэсэн: (2009)

DNA of Customer Experience : how emotions drive value
-н: Shaw Colin
Хэвлэсэн: (2007)

Winning with Customers
-н: Pigues D Keith
Хэвлэсэн: (2010)

Customer behaviour
-н: Vyas, Hitesh D.
Хэвлэсэн: (2009)

Customer behaviour
-н: Schiffman, Leon G.
Хэвлэсэн: (2008)

Customer Relationship Management
-н: Srivastava, Mallika
Хэвлэсэн: (2016)

CUSTOMER RELATIONSHIP MANAGEMENT
-н: SUGANDHI R K
Хэвлэсэн: (2008)

HOW TO IMPLEMENT CHANGE IN YOUR COMPANY
-н: SPENCER JOHN
Хэвлэсэн: (1994)