Return On Customer : creating maximum value from your scarcest resource

Donated Books

Sparad:

Bibliografiska uppgifter
Huvudupphovsman:	Peppers Don
Övriga upphovsmän:	Rogers Martha
Materialtyp:	Bok
Språk:	engelska
Publicerad:	NewYork ,USA Currency Books & Doubleday Books 2005
Ämnen:	Customer loyalty
Taggar:	Lägg till en tagg Inga taggar, Lägg till första taggen!

Liknande verk

What Customers Like About You : adding emotional value for service excellence and competitive advantage
av: Freemantle David
Publicerad: (1998)

Effortless Experience : conquering the new battleground for customer loyalty
av: Dixon Matthew
Publicerad: (2013)

Loyalty Rules! : how today's leaders build lasting relationships
av: Reichheld Frederick F.
Publicerad: (2001)

The Gamification Revolution
av: Zichermann, Gabe
Publicerad: (2013)

The Cult of the Customer
av: Hyken, Shep
Publicerad: (2009)

Energy Leadership
av: Schneider, Bruce D
Publicerad: (2008)

Customer Loyalty
av: Rai, Alok Kumar
Publicerad: (2014)

Return on Customer
av: Peppers. Don ; Rogers, Martha
Publicerad: (2005)

Loyalty 3.0 How to Revolutionize Customer and Employee Engagament With BIG DATA and GAMIFICATION
av: Paharia, Rajat
Publicerad: (2013)

Managing Customer Relationships
av: Peppers Don
Publicerad: (2011)

RETURN ON CUSTOMER
av: PEPPERS DON
Publicerad: (2005)

Customer relationship management
av: Mullick, N
Publicerad: (2016)

Customer Returns Analysis
av: Dhankar, Annu
Publicerad: (2024)

Customer Returns Analysis
av: Panchal, Devishree
Publicerad: (2024)

How the Way We Talk Can Change the Way We Work
av: Kegan, Robert; Lahey, Lisa Laskow
Publicerad: (2001)

The Organization Man
av: Whyte, William H
Publicerad: (2002)

Analysis Of OYO Loyalty Program Using Customer relationship Management
av: Sharma, Anoushka
Publicerad: (2022)

Total Customer Value management
av: Mahajan Guatam
Publicerad: (2011)

Creating & Delivering Your Value Proposition
av: Barnes, Cindy
Publicerad: (2010)

Customer Science: Behavioral insights for creating breakthrough customer experiences
av: Chernev, Alexander
Publicerad: (2022)

Focusing on your Customer
av: Harvard Bus.School Pub
Publicerad: (2011)

Build Your Customer Strategy : a guide to creating profitable customer relationships
av: Barner James G.
Publicerad: (2006)

Dealing with the Customer from Hell
av: Belding, Shaun
Publicerad: (2005)

Creating customer delight:Customer service & relationship management
av: Prakash,Anand
Publicerad: (2016)

Managing Customers As investments : the strategic value of customers in the long run
av: Gupta Sunil
Publicerad: (2005)

The Future of Competition: Co-Creating Unique Value with Customers
Publicerad: (2004)

BUILDING A CHAIN OF CUSTOMERS
av: SCHONBERGER RIC
Publicerad: (1990)

Do You Want To Keep Your Customers Forever
av: Pine BJ II
Publicerad: (2009)

Do You Want to Keep Your Customers Forever?
av: Pine B Joseph
Publicerad: (2009)

CUSTOMER RELATIONSHIP MANAGEMENT
av: ANDERSON KRISTIN
Publicerad: (2002)

CUSTOMER RELATIONSHIP MANAGEMENT
av: BROWN STANLEY
Publicerad: (2000)

CUSTOMER - RESPONSIVE MANAGEMENT : THE FLEXIBLE ADVANTAGE
av: DAVIS FRANK
Publicerad: (1996)

Do You Want to Keep Your Customers Forever?
av: Joseph, Pine II; Don, Peppers B; Rogers, Martha
Publicerad: (2009)

DNA of Customer Experience : how emotions drive value
av: Shaw Colin
Publicerad: (2007)

Winning with Customers
av: Pigues D Keith
Publicerad: (2010)

Customer behaviour
av: Vyas, Hitesh D.
Publicerad: (2009)

Customer behaviour
av: Schiffman, Leon G.
Publicerad: (2008)

Customer Relationship Management
av: Srivastava, Mallika
Publicerad: (2016)

CUSTOMER RELATIONSHIP MANAGEMENT
av: SUGANDHI R K
Publicerad: (2008)

HOW TO IMPLEMENT CHANGE IN YOUR COMPANY
av: SPENCER JOHN
Publicerad: (1994)