Customer Management Scorecard : managing CRM for profit
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| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
London
Kogan Page Publisher
2003
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| Subjects: | |
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NMIMS SBM -
| Call Number: |
658.812 |
|---|---|
| Copy | Available Place a Hold |