The ultimate question : driving good profits and true growth

Wedi'i Gadw mewn:

Manylion Llyfryddiaeth
Prif Awdur:	Reichheld, Frederick F
Fformat:	Llyfr
Iaith:	Saesneg
Cyhoeddwyd:	USA Harvard Business School Press 2006
Rhifyn:	NA
Pynciau:	Customer relations
Tagiau:	Ychwanegu Tag Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!

Eitemau Tebyg

ULTIMATE QUESTION DRIVING GOOD PROFITS AND TRUE GROWTH
gan: REICHHELD FRED
Cyhoeddwyd: (2006)

The Ultimate Question
gan: Reichheld, Fred
Cyhoeddwyd: (2006)

Customer Connections:New Strategies for Growth
gan: Wayland Robert E
Cyhoeddwyd: (1997)

Ultimate CRM Handbook : Strategies and concepts for building enduring customer loyalty and profitability
gan: Freeland John G.
Cyhoeddwyd: (2002)

DNA of Customer Experience : how emotions drive value
gan: Shaw Colin
Cyhoeddwyd: (2007)

Delivering Profitable Value : a revolutionary framework to accelerate growth, generate wealth, and rediscover the heart of business
gan: Lanning Michael J.
Cyhoeddwyd: (1998)

Managing Customers for Profit
gan: Kumar, V.
Cyhoeddwyd: (2008)

Managing Customers for Profit : Strategies to Increase Profits and Build Loyalty
gan: Kumar, V
Cyhoeddwyd: (2008)

Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty
gan: Kumar, V.
Cyhoeddwyd: (2008)

Uncommon Service
gan: FREI F
Cyhoeddwyd: (2012)

Build Your Customer Strategy : a guide to creating profitable customer relationships
gan: Barner James G.
Cyhoeddwyd: (2006)

Managing Customers for Profit
gan: Kumar, V
Cyhoeddwyd: (2008)

The loyalty effect
gan: Reichheld, Frederick F
Cyhoeddwyd: (1996)

The experience-centric organization how to win through customer experience
gan: Clatworthy, Simon
Cyhoeddwyd: (2019)

Managing Customer Relationships
gan: Peppers Don
Cyhoeddwyd: (2011)

Tilt: Shifting your Strategy
gan: Dawar Niraj
Cyhoeddwyd: (2013)

Hidden Wealth of Customers
gan: Lee Bill
Cyhoeddwyd: (2012)

The Intention Economy
gan: Searls D
Cyhoeddwyd: (2012)

Reorganise for Resilence
gan: Gulati Ranjay
Cyhoeddwyd: (2009)

Making customers matter
gan: Harvard Bus.School Pub
Cyhoeddwyd: (2010)

Winning with Customers
gan: Pigues D Keith
Cyhoeddwyd: (2010)

Increasing Customer Loyalty
gan: Harvard Business School
Cyhoeddwyd: (2011)

Focusing on your Customer
gan: Harvard Bus.School Pub
Cyhoeddwyd: (2011)

Dealing with the Customer from Hell
gan: Belding, Shaun
Cyhoeddwyd: (2005)

New age of innovation : driving cocreated value through global networks
gan: Prahalad, C. K
Cyhoeddwyd: (2008)

Why CRM (Customer Relationship Management) Doesn't Work: How to Win by Letting Customers Manage the Relationship
gan: Newell, Frederick
Cyhoeddwyd: (2008)

Beyond Customer Service : Keeping customers for life
gan: Gerson Richard F.
Cyhoeddwyd: (1992)

Customer Relationship Management
gan: Srivastava, Mallika
Cyhoeddwyd: (2016)

Loyalty Rules! : how today's leaders build lasting relationships
gan: Reichheld Frederick F.
Cyhoeddwyd: (2001)

Customer Loyalty
gan: Rai, Alok Kumar
Cyhoeddwyd: (2014)

Customer relationship management
gan: Peelen Ed
Cyhoeddwyd: (2022)

Customer Relationship Management
gan: Rai, Alok Kumar
Cyhoeddwyd: (2013)

Beyond Advertising
gan: Wind, Yoram
Cyhoeddwyd: (2016)

Managing Customers As investments : the strategic value of customers in the long run
gan: Gupta Sunil
Cyhoeddwyd: (2005)

Customer Relationship Management
gan: Baran, Roger J.
Cyhoeddwyd: (2017)

Customer Relationship Management The Foundation of Contemporary Marketing Strategy
gan: Baran, Roger J And Robert j,Galka
Cyhoeddwyd: (2017)

Customer Relationship Management The Foundation of Contemporary Marketing Strategy
gan: Baran, Roger J & Galka,Robert J
Cyhoeddwyd: (2017)

Trust Based Selling
gan: Green, Charles H.
Cyhoeddwyd: (2006)

Advertising Management
gan: Batra, Rajeev
Cyhoeddwyd: (1996)

Customer Relationship Management
gan: Baran, Roger J.
Cyhoeddwyd: (2008)