The ultimate question : driving good profits and true growth

Gorde:

Xehetasun bibliografikoak
Egile nagusia:	Reichheld, Frederick F
Formatua:	Liburua
Hizkuntza:	ingelesa
Argitaratua:	USA Harvard Business School Press 2006
Edizioa:	NA
Gaiak:	Customer relations
Etiketak:	Etiketa erantsi Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!

Antzeko izenburuak

ULTIMATE QUESTION DRIVING GOOD PROFITS AND TRUE GROWTH
nork: REICHHELD FRED
Argitaratua: (2006)

The Ultimate Question
nork: Reichheld, Fred
Argitaratua: (2006)

Customer Connections:New Strategies for Growth
nork: Wayland Robert E
Argitaratua: (1997)

Ultimate CRM Handbook : Strategies and concepts for building enduring customer loyalty and profitability
nork: Freeland John G.
Argitaratua: (2002)

DNA of Customer Experience : how emotions drive value
nork: Shaw Colin
Argitaratua: (2007)

Delivering Profitable Value : a revolutionary framework to accelerate growth, generate wealth, and rediscover the heart of business
nork: Lanning Michael J.
Argitaratua: (1998)

Managing Customers for Profit
nork: Kumar, V.
Argitaratua: (2008)

Managing Customers for Profit : Strategies to Increase Profits and Build Loyalty
nork: Kumar, V
Argitaratua: (2008)

Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty
nork: Kumar, V.
Argitaratua: (2008)

Uncommon Service
nork: FREI F
Argitaratua: (2012)

Build Your Customer Strategy : a guide to creating profitable customer relationships
nork: Barner James G.
Argitaratua: (2006)

Managing Customers for Profit
nork: Kumar, V
Argitaratua: (2008)

The loyalty effect
nork: Reichheld, Frederick F
Argitaratua: (1996)

The experience-centric organization how to win through customer experience
nork: Clatworthy, Simon
Argitaratua: (2019)

Managing Customer Relationships
nork: Peppers Don
Argitaratua: (2011)

Tilt: Shifting your Strategy
nork: Dawar Niraj
Argitaratua: (2013)

Hidden Wealth of Customers
nork: Lee Bill
Argitaratua: (2012)

The Intention Economy
nork: Searls D
Argitaratua: (2012)

Reorganise for Resilence
nork: Gulati Ranjay
Argitaratua: (2009)

Making customers matter
nork: Harvard Bus.School Pub
Argitaratua: (2010)

Winning with Customers
nork: Pigues D Keith
Argitaratua: (2010)

Increasing Customer Loyalty
nork: Harvard Business School
Argitaratua: (2011)

Focusing on your Customer
nork: Harvard Bus.School Pub
Argitaratua: (2011)

Dealing with the Customer from Hell
nork: Belding, Shaun
Argitaratua: (2005)

New age of innovation : driving cocreated value through global networks
nork: Prahalad, C. K
Argitaratua: (2008)

Why CRM (Customer Relationship Management) Doesn't Work: How to Win by Letting Customers Manage the Relationship
nork: Newell, Frederick
Argitaratua: (2008)

Beyond Customer Service : Keeping customers for life
nork: Gerson Richard F.
Argitaratua: (1992)

Customer Relationship Management
nork: Srivastava, Mallika
Argitaratua: (2016)

Loyalty Rules! : how today's leaders build lasting relationships
nork: Reichheld Frederick F.
Argitaratua: (2001)

Customer Loyalty
nork: Rai, Alok Kumar
Argitaratua: (2014)

Customer relationship management
nork: Peelen Ed
Argitaratua: (2022)

Customer Relationship Management
nork: Rai, Alok Kumar
Argitaratua: (2013)

Beyond Advertising
nork: Wind, Yoram
Argitaratua: (2016)

Managing Customers As investments : the strategic value of customers in the long run
nork: Gupta Sunil
Argitaratua: (2005)

Customer Relationship Management
nork: Baran, Roger J.
Argitaratua: (2017)

Customer Relationship Management The Foundation of Contemporary Marketing Strategy
nork: Baran, Roger J And Robert j,Galka
Argitaratua: (2017)

Customer Relationship Management The Foundation of Contemporary Marketing Strategy
nork: Baran, Roger J & Galka,Robert J
Argitaratua: (2017)

Trust Based Selling
nork: Green, Charles H.
Argitaratua: (2006)

Advertising Management
nork: Batra, Rajeev
Argitaratua: (1996)

Customer Relationship Management
nork: Baran, Roger J.
Argitaratua: (2008)