The ultimate question : driving good profits and true growth

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Bibliografski detalji
Glavni autor:	Reichheld, Frederick F
Format:	Knjiga
Jezik:	engleski
Izdano:	USA Harvard Business School Press 2006
Izdanje:	NA
Teme:	Customer relations
Oznake:	Dodaj oznaku Bez oznaka, Budi prvi tko označuje ovaj zapis!

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