Marketing channel strategy : an omni-channel approach /

Marketing Channel Strategy: An Omni-Channel Approach is the first book on the market to offer a completely unique, updated approach to channel marketing. Palmatier and Sivadas have adapted this classic text for the modern marketing reality by building a model that shows students how to engage custom...

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Bibliographic Details
Main Authors: , Sivadas, Eugene (Author), Sivadas, Eugene (Author), Stern, Louis W., 1935- (Author), Ansary, Adel I. (Author)
Format: Electronic eBook
Language:English
Published: New York ; London : Routledge Taylor and Francis Group, 2020.
Edition:Ninth edition.
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245 1 0 |a Marketing channel strategy :  |b an omni-channel approach /  |c Robert W. Palmatier, Eugene Sivadas, Louis W. Stern, and Adel I. El-Ansary. 
250 |a Ninth edition. 
264 1 |a New York ;  |a London :  |b Routledge Taylor and Francis Group,  |c 2020. 
264 4 |c ©2020 
300 |a 1 online resource (xxviii, 373 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
386 |a Men  |2 lcdgt 
500 |a Previous edition: 2016. 
504 |a Includes bibliographical references and index. 
505 0 |a The omni-channel ecosystem -- Channel basics -- Channel power -- Channel relationships -- Channel conflict -- Retailing structures and strategies -- Wholesaling structures and strategies -- Franchising structures and strategies -- Channels and international markets -- End-user analysis: segmentation and targeting -- Omni-channel strategy. 
520 |a Marketing Channel Strategy: An Omni-Channel Approach is the first book on the market to offer a completely unique, updated approach to channel marketing. Palmatier and Sivadas have adapted this classic text for the modern marketing reality by building a model that shows students how to engage customers across multiple marketing channels simultaneously and seamlessly. The omni-channel is different from the multi-channel. It recognizes not only that customers access goods and services in multiple ways, but also that they are likely doing this at the same time; comparing prices on multiple websites, and seamlessly switching between mobile and desktop devices. With the strong theoretical foundation that users have come to expect, the book also offers lots of practical exercises and applications to help students understand how to design and implement omni-channel strategies in reality. Advanced undergraduate and graduate students in marketing channels, distribution channels, B2B marketing, and retailing classes will enjoy acquiring the most cutting-edge marketing skills from this book. 
588 |a Description based on print version record and CIP data provided by publisher; resource not viewed. 
650 0 |a Marketing channels.  |9 4988 
650 0 |a Marketing  |x Management.  |9 48692 
650 7 |a Marketing channels.  |2 fast  |0 (OCoLC)fst01010265  |9 4988 
650 7 |a Marketing  |x Management.  |2 fast  |0 (OCoLC)fst01010209  |9 48692 
700 1 |a Sivadas, Eugene,  |e author.  |9 48680 
700 1 |a Stern, Louis W.,  |d 1935-  |e author.  |9 48693 
700 1 |a Ansary, Adel I.,  |e author.  |9 48694 
776 0 8 |i Print version:  |t Marketing channel strategy  |d New York ; Routledge Taylor & Francis Group, 2020.  |z 9781138593930  |w (DLC) 2019286775 
985 |a batch06_other 
985 |a LC online resource  |d 2021-12-09 
999 |c 410712  |d 410712