Services marketing : integrating customer focus across the firm
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Main Author: | |
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Other Authors: | |
Format: | Unknown |
Language: | English |
Published: |
USA
McGraw Hill
2018
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Edition: | 7th |
Subjects: | |
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020 | |a 9780078112102 | ||
082 | |a 658.809 |b ZEI | ||
100 | |a Zeithaml, Valarie A |9 33863 | ||
245 | |a Services marketing : integrating customer focus across the firm | ||
250 | |a 7th | ||
260 | |b McGraw Hill |c 2018 |a USA | ||
300 | |a xxviii,514p | ||
650 | |a Services marketing | ||
700 | |a Bitner, Mary Jo |a Gremler, Dwayne D |9 51801 | ||
999 | |c 413699 |d 413699 | ||
952 | |0 0 |1 0 |2 ddc |4 0 |6 658_809000000000000 |7 0 |9 480012 |a SOBA |b SOBA |d 2022-08-29 |e 3 |g 15117.20 |l 1 |o 658.809 |p BA28 |r 2024-02-29 |s 2024-02-14 |v 21596.00 |w 2022-08-29 |y RB |