Customer Science: Behavioral insights for creating breakthrough customer experiences

में बचाया:

ग्रंथसूची विवरण
मुख्य लेखक:	Chernev, Alexander
स्वरूप:	अज्ञात
भाषा:	अंग्रेज़ी
प्रकाशित:	USA Kellogg School of Management 2022
विषय:	customer service customer customer experience
टैग:	टैग जोड़ें कोई टैग नहीं, इस रिकॉर्ड को टैग करने वाले पहले व्यक्ति बनें!

समान संसाधन

Customer Loyalty
द्वारा: Rai, Alok Kumar
प्रकाशित: (2014)

The Cult of the Customer
द्वारा: Hyken, Shep
प्रकाशित: (2009)

COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES
द्वारा: COOK SARAH
प्रकाशित: (2010)

Customer experience management : a revolutionary approach to connecting with your customers
द्वारा: Schmitt, Bernd
प्रकाशित: (2003)

Do You Want to Keep Your Customers Forever?
द्वारा: Pine B Joseph
प्रकाशित: (2009)

Do You Want To Keep Your Customers Forever
द्वारा: Pine BJ II
प्रकाशित: (2009)

Customer Relationship Management
द्वारा: Srivastava, Mallika
प्रकाशित: (2016)

Negative customer experience analytics
द्वारा: Sakhalkar,Sukhada M.
प्रकाशित: (2023)

Designing Experiences
द्वारा: Rossman, J. Robert
प्रकाशित: (2019)

RAVING FANS: REVOLUTIONARY APPROACH TO CUSTOMER SERVICE
द्वारा: BLANCHARD KEN
प्रकाशित: (2007)

Creating customer delight:Customer service & relationship management
द्वारा: Prakash,Anand
प्रकाशित: (2016)

Customer Relationship Management
द्वारा: Buttle, Francis
प्रकाशित: (2004)

Customer Relationship Management
द्वारा: Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh
प्रकाशित: (2007)

Tough Customers : Customer Service Rep's Survival Guide Series
द्वारा: Dee David
प्रकाशित: (1994)

BUILDING A CHAIN OF CUSTOMERS
द्वारा: SCHONBERGER RIC
प्रकाशित: (1990)

Customers for Life : How to Turn that One-time Buyer into a Lifetime Customer
द्वारा: Sewell, Carl
प्रकाशित: (2002)

Customers for Life : how to turn that one-time buyer into a lifetime customer
द्वारा: Sewell Carl
प्रकाशित: (1990)

Antecedents and Outcomes of Customer Experience in Lifestyle Retail
द्वारा: Kaul Dimple
प्रकाशित: (2015)

CUSTOMER - RESPONSIVE MANAGEMENT : THE FLEXIBLE ADVANTAGE
द्वारा: DAVIS FRANK
प्रकाशित: (1996)

CUSTOMER RELATIONSHIP MANAGEMENT
द्वारा: ANDERSON KRISTIN
प्रकाशित: (2002)

CUSTOMER RELATIONSHIP MANAGEMENT
द्वारा: BROWN STANLEY
प्रकाशित: (2000)

Antecedents of Customer Experience in India: A study of the Airline Industry
द्वारा: Majra Hufrish
प्रकाशित: (2013)

The experience-centric organization how to win through customer experience
द्वारा: Clatworthy, Simon
प्रकाशित: (2019)

Creating Market Insight
द्वारा: Smith, Brian D
प्रकाशित: (2008)

Customer behaviour
द्वारा: Vyas, Hitesh D.
प्रकाशित: (2009)

Customer behaviour
द्वारा: Schiffman, Leon G.
प्रकाशित: (2008)

Winning with Customers
द्वारा: Pigues D Keith
प्रकाशित: (2010)

Customer Relationship management
द्वारा: Buttle, Francis
प्रकाशित: (2022)

Managing Knock Your Socks off Service
द्वारा: Bell, Chip R
प्रकाशित: (2007)

Anytime, Anywhere : How the Best Bricks-and-Clicks Businesses deliver seamless service to their customers
द्वारा: Spector Robert
प्रकाशित: (2002)

CUSTOMER RELATIONSHIP MANAGEMENT
द्वारा: SUGANDHI R K
प्रकाशित: (2008)

Inside the Customer Universe
द्वारा: Anderson, Henrik
प्रकाशित: (2008)

Custome Driven service management
द्वारा: Bhalachandran S
प्रकाशित: (2007)

Customer - Driven Services Management .
द्वारा: Balachandram, S.
प्रकाशित: (2004)

Meetings Customer Needs
द्वारा: Smith, Lan
प्रकाशित: (2008)

Managing Customer Relationships
द्वारा: Peppers Don
प्रकाशित: (2011)

Hidden Wealth of Customers
द्वारा: Lee Bill
प्रकाशित: (2012)

Focusing on your Customer
द्वारा: Harvard Bus.School Pub
प्रकाशित: (2011)

Increasing Customer Loyalty
द्वारा: Harvard Business School
प्रकाशित: (2011)

Making customers matter
द्वारा: Harvard Bus.School Pub
प्रकाशित: (2010)