The role of product and brand attributes on customer satisfaction

Παρόμοια τεκμήρια

• Simply Better:Winning and Keeping Customers....
  από: Barwise Patrick
  Έκδοση: (2001)
• The Ultimate Question
  από: Reichheld, Fred
  Έκδοση: (2006)
• Uplifting Service
  από: Kaufman, Ron
  Έκδοση: (2012)
• The loyalty effect
  από: Reichheld, Frederick F
  Έκδοση: (1996)
• Customer Chemistry : how to keep the customers you want-- and say "good-bye" to the ones you don't
  από: Naylor Mary
  Έκδοση: (2002)