The role of product and brand attributes on customer satisfaction

समान संसाधन

• Simply Better:Winning and Keeping Customers....
  द्वारा: Barwise Patrick
  प्रकाशित: (2001)
• The Ultimate Question
  द्वारा: Reichheld, Fred
  प्रकाशित: (2006)
• Uplifting Service
  द्वारा: Kaufman, Ron
  प्रकाशित: (2012)
• The loyalty effect
  द्वारा: Reichheld, Frederick F
  प्रकाशित: (1996)
• Customer Chemistry : how to keep the customers you want-- and say "good-bye" to the ones you don't
  द्वारा: Naylor Mary
  प्रकाशित: (2002)