The role of product and brand attributes on customer satisfaction

Lignende værker

• Simply Better:Winning and Keeping Customers....
  af: Barwise Patrick
  Udgivet: (2001)
• The Ultimate Question
  af: Reichheld, Fred
  Udgivet: (2006)
• Uplifting Service
  af: Kaufman, Ron
  Udgivet: (2012)
• The loyalty effect
  af: Reichheld, Frederick F
  Udgivet: (1996)
• Customer Chemistry : how to keep the customers you want-- and say "good-bye" to the ones you don't
  af: Naylor Mary
  Udgivet: (2002)