Winning the Service Game

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Bibliographic Details
Main Author:	Schneider, Benjamin
Format:	Book
Published:	Boston Harvard Business School Press 1995
Subjects:	Customer services > Management,Employees > Training of,Incentives in industry
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NMIMS Bengaluru -

Holdings details from NMIMS Bengaluru -
Call Number:	658.812 SCH
Copy	Available Place a Hold